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Bert Ogden Buick GMC

(148 reviews)

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Buick GMC from DealerRater.

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I had a great experience with this dealership.

I had a great experience with this dealership. They made it quick and easy for me to purchase my first car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We receive the best service ever and is not the first

We receive the best service ever and is not the first time we have purchased from a dealer is the third Yukon in a Row that we have owned in the last 5 years. Jose Martinez is, and exceptional person and we are very grateful with him for the service provided. He is the Best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience from the beginning to end!

It was a great experience from the beginning to end! The whole team was amazing, it was easy, and quick. Sales person Carlos is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service and attention from the staff, they have

Excellent service and attention from the staff, they have fast service and a variety of vehicles, congratulations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

$10,000 " market adjustment" for a 2025 a Yukon.

$10,000 " market adjustment" for a 2025 a Yukon...what a rip off and joke!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have taken my truck back for the third time in a month

I have taken my truck back for the third time in a month for an oil leak. I have also paid $1,500 in repairs and still without a vehicle or loaner during this whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have taken my truck back for the third time in a month

I have taken my truck back for the third time in a month for an oil leak. I have also paid $1,500 in repairs and still without a vehicle or loaner during this whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Estuve esperando por 40 minutos en el lobby.

Estuve esperando por 40 minutos en el lobby. Y escuche al mod.con el vendedor. ..SE MIRA LOS QUE BIENEN A COMPRAR Y LOS QUE NOMAS NOS ASEN PERDER EL TIEMPO...MAREALOS..ENSEÑALES ALGO Y CON EL PRECIO SE VAN PRONTO....ES ME SENTI DISCRIMINADO..NO SE SI POR MI APARIENCIA HUMILDE...QUE PIENSAN QUE NO PUEDO PAGAR ..Y EN SIMA ..HABLANDO EN INGLES ..PENSANDO QUE NO LOS ENTENDERIA...ME SENTI PESIMO.PERO EN FIN...PERSONAS SIN EDUCACIÓN Y SIN VALOR MORAL AI EN TODAS PARTES..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony Sanchez and the GMC team did an amazing job during

Tony Sanchez and the GMC team did an amazing job during our experience. Negotiating was painless and we never felt pressured leading up to the purchase. Him and the staff accommodated my request leading up to the purchase so we felt 100% confident. I will definitely be purchasing a truck with them within a year

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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La mejor atención, el personal súper atento y

La mejor atención, el personal súper atento y profesional, siempre al pendiente de nuestras necesidades

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.