Bert Ogden Buick GMC

Tony Salinas was very helpful and never gave up! All staff was friendly and welcoming.

I'm very happy with the service I got an will continue to do more service with Bert Ogden

Expelen service good attitude and great customer service very helpful service thank to gmc personal

Everything went great! Satisfied with my purchase, sales man did a great job. No issues.

Attentive, knowledgeable, and respectful people. Thumbs up! They listen to what you want, love that

I purchased a truck from Burton Ogden less than three weeks ago, and I am already experiencing problems with the Exhaust Emissions System. On the third day after buying the truck, I returned to the dealership to have a spare key programmed. While I was there, one of the employees mentioned that the truck had shown some codes when they programmed the key. At the time, my dashboard was not displaying any warnings, so I had no idea what she was referring to. Two days later, while driving cross-country, I noticed my remote start would not work. I checked the diagnostics through the MyChevy app, and it showed that the Exhaust Emissions System needs maintenance. This makes me question whether the dealership was already aware of the issue before selling me the truck. I have owned the vehicle for less than three weeks, and a problem like this should not be happening so soon after purchase. When you buy a vehicle from a dealership, you expect honesty and that the vehicle has been properly checked before being sold. I hope Burton Ogden will take responsibility for this issue and make it right.

I had a very pleasant experience. Did not have a long waiting time. I would do it all again.

I was a little upset at first when they didn't honor the price I was given during my initial online/phone contact, but we eventually reached an agreement. After that, everything was smooth, and the support in setting up my vehicle and answering my questions was phenomenal.

Jesamie and Vanessa ensured my service concerns were promptly answered and coordinated repairs in an exceptional and professional manner.

Our sales person was very informative. Ms. Paloma Roman took the time to explain and walk us through the purchasing process. We were very pleased with the support we received during our decision making.