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(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Palm Beach Kia from DealerRater.

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I drop my car off get a cup of coffee catch a ride home

I drop my car off get a cup of coffee catch a ride home from shuttle or Uber they pick me up service is done correctly. Car cleaner than drop off. Best service coming from me I’m in the service business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Benjamin, it's fantastic to hear that you had such a positive experience with Greenway Kia West Palm Beach! We appreciate your trust in our service and look forward to keeping your car running smoothly. Safe travels until next time!

I had a 1 PM appointment for service.

I had a 1 PM appointment for service. I arrived 2 minutes early and was 2nd in line. There were tons of employees hanging around and moving around but after waiting 20 minutes there were at least 5 vehicles also waiting behind me to see a service person and there was nobody available to write up a service ticket. This was the worst experience I’ve ever had at a new car dealership. After waiting 20 minutes I concluded that not only did they overbook themselves, but they obviously had no capacity to handle the vehicles they booked. Just like most of us, I had work obligations and was not about to waste my day with this inconsiderate bunch and I left. Next time I will book service with another dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. If you're open to giving us another chance, please reach out to us directly so we can try to help. Thank you.

Garlence was excellent, very patient and explained in

Garlence was excellent, very patient and explained in detail. John was awesome. Wayne in fiance, was also great. Great leadership and everyone made us feel lat home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Kerry, we're delighted to hear that Garlence, John, and Wayne provided you with such a welcoming experience at Greenway Kia West Palm Beach. Thank you for sharing your positive feedback!

It was great Got a ride home and back to the

It was great Got a ride home and back to the dealership Josh was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing a positive review of Josh and Greenway Kia West Palm Beach!

Alan and Kenol were my service advisors at Greenway Kia.

Alan and Kenol were my service advisors at Greenway Kia. I came in for a routine oil change .both kenol and Alan kept in contact with me Through text Throughout the day to let me know how everything was going Alan and kenol made sure I was well informed on everything and I love the fact that they do this, even though I am a repeat customer, They also let me know that There was a recall on a part on my car , They spoke with me about it and I made an appointment for that Monday. I dropped my car off at eight and by 1047. I received a text saying my car was ready. ITS ALWAYS GREAT AT GREENWAY KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's fantastic to hear that Alan and Kenol provided such attentive service during your visit at Greenway Kia West Palm Beach! We're glad they kept you informed every step of the way, ensuring a smooth experience. Thank you for being a loyal customer, and we look forward to serving you again soon!

Quality service, excellent customer service, and great

Quality service, excellent customer service, and great timing!! Simply off the charts!!! Btw, thank you for washing my suv!! 💕

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear about your fantastic experience at Greenway Kia West Palm Beach! It's great that our team could provide quality service and even give your SUV a wash. Thanks for the kind words, and we look forward to seeing you again!

Salesman Kaiden, was very nice, amazing customer service.

Salesman Kaiden, was very nice, amazing customer service. He was very helpful on what I wanted out of a car. Kaiden was so patient and knowledgeable through the entire process with me. Thank you for your excellent customer service. Will definitely recommend my friends and family to go to you for their vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Kaiden provided you with excellent service at Greenway Kia West Palm Beach. Thank you for recommending us to your friends and family! We appreciate your support and look forward to assisting them as well.

Salesman Rob, very nice and on point and the sale manger

Salesman Rob, very nice and on point and the sale manger also John very nice. Will come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we're delighted to hear that Rob and our sales manager made your experience at Greenway Kia West Palm Beach a positive one. We look forward to welcoming you back in the future!

Muy buena atención hacia los clientes, muy rápido todo,

Muy buena atención hacia los clientes, muy rápido todo, se los recomiendo a todas las personas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Gracias por su excelente reseña, Leandro! Apreciamos el apoyo y le enviamos un amistoso saludo desde Greenway Kia West Palm Beach.

Great experience.

Great experience. Staff are very friendly and helpful. Even their facility under construction they were able to give quality service. Shout out to Kenol the staff that gave the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that you had a great experience at Greenway Kia West Palm Beach, even amidst the construction! Our team is committed to providing friendly and helpful service. We'll be sure to pass your shout-out along!