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Al Packer Ford Royal Palm Beach

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (245 reviews)
Visit Al Packer Ford Royal Palm Beach
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday 11:00am–5:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Packer Ford Royal Palm Beach from DealerRater.

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Mister

My sales person Mike Ferretti was extremely positive in my quest for the truck I bought Thanks for his perseverance I was able to make the purchase His prompt response to my inquiry is what brought me to the dealership I would highly recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Asley Moore - Maintenance Service Repersentitive

Asley Moore is a very good and conscientious Maintenance Service Representative. When I pull up to get service done, He always remembers my name and the details of my truck even though I haven't been there in awhile. He listen to what I have to say about the truck and takes into consideration what is best for me and the truck for the age of it and the costs associated with getting it repaired/services done to it in a reasonable time and cost frame. He also follows it up with telephone calls during the process and when i come to pick up he is just as helpful. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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bruce duncan

We always look for Bruce Duncan when we are ready to lease a new car, he is always so helpful, friendly and just downright nice to deal with. If the dealership does not have exactly what I am looking for, Bruce will find it for me. Bruce is an asset to Ford and I hope to have him there to help me for all the future cars we will be looking for. The makeover of the showroom and service area at Royal Palm is just beautiful, love that you can see your car being worked on as you get service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See Nick Grillo for your next car!

Nick Grillo was my salesperson. He was very attentive and patient. He listened to what I had to say and found me a vehicle that was not only in my budget, but had more options than I hoped for. Would and already have recommended friends to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Simply the best

My family has used Ashley Moore for years and he never fails. Always has the answers and repairs are done in a timely manner. Wouldn?t dream of taking my vehicles any where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ashley Moore-- simply put he is the best.

Ashley is a true gentleman, I have known him for over 12 years and he has always been fair and honest with great service too. Would highly recommend him and Al Packer to anyone. David A.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tire repair

Had a tire blow out and needed a new tire. Al Packer West had an appointment for me the next day, Ashley Moore met me and made sure my car needed everything it needed, he's an amazing service advisor and always takes the utmost care to make sure my car is safe and ready to go. I was in and out in less than an hour. I will always take my car for service and repair to Al Packer West

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service, Service

excellent service of Ashley made me to go back this place to get my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Consumer

Salesman Joey Bonaccorsi was extremely patient and knowledgeable to explain all the new technology since I last bought a car in 2001! Lots to choose from and quite painless. So glad this dealer got remodeled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service...as always

Bought my car from this dealership in 2013 and always come back for service etc. This time it needed some A/C work and service advisor Ashley Moore and Al Packer team handled it perfectly as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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