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Al Packer Ford West Palm Beach

(274 reviews)
Visit Al Packer Ford West Palm Beach
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Packer Ford West Palm Beach from DealerRater.

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Great Buying Experience

I really enjoyed my first buying experience at Al Packer Ford- East. I knew the car I wanted to purchase upon arrrival. However, the only issue I thought., would be financing and obtaining a decent APR with a particular montly payment range for a car payment. Al Packer- satisfied my request for the purchase of my used car. I will definitely return again to make another purchase in the future. Also, I will definitely refer my family and friends..... Thank you to my Saleman- Ed Okin for his great communcation and customer service! =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good customer service.

I had an excellent experience buying from this dealer. From start to finish all of my questions were answered. And they worked with me every step of the way. The guy to see is Anthony Pastore. Would definitely recommend buying from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Al Packer Ford - Great place to purchase a vehicle

A family member had purchased a vehicle from Al Packer Ford- he was extremely satisfied with the salesman and the dealership, so he recommend that I stop in and talk with Anthony Morretti. So I decided to take a chance ? well he was right, Anthony was professional and helpful throughout the process. He made buying the Ford Focus a breeze, there were no hidden agendas, the price was on the money. The entire process from when I walked into the dealership until I drove out was seamless; it was the easiest vehicle purchase I ever made. GREAT JOB by the entire staff at Al Packer Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Buying Experience

I had an excellent buying experience with Anthony Pastore. He was courteous, responsive and answered all of our questions. It was a no hassle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Saiid Nachawi was the best. His customer service was five ***** star! My vehicle needed some dings removed and he followed through with persistence! The sales manager was highly professional and the financing was a breeze. Great rate was offered and i signed on the spot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership!!!!!!!!!

My dealer was David Zipper, he has sold me the last 3 cars I've owned and I wouldn't go anywhere else! I highly recommend Al Packer Ford EAST!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience at Al Packer Ford East

I recently leased a new Ford Escape at Al Packer Ford East working with Saiid Nachawi and it was the most pleasant experience I have ever had at a car dealer. He did everything he said he would in our deal and got me in and out of the dealership in record time on the day I picked up my vehicle. I highly reccommend Saiid and Al Packer Ford East.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The buying experience at Al Packer Ford

I met Doug Carbrey for the first time when I stopped by to look at the 2013 Fords. Doug was very Knowledgable and personable right off the bat. he took us around the lot and pointed out the Various models that were available and answered our questions. I had originally planned to look At the models only however we ended up purchasing a 2013 fusion hybrid ...Doug was able to Answer all of our questions in a positive manner without being pushy, the sign of a good Salesman.....we look forward to dealing with Al Packer Ford in the future..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Salesman

I have avoided buying a new car because I cannot stand the pushy, overbearing ways of all car salesmen that I have encountered in the past. My father swore that I would love the Van Johnson at Al Packer Ford - he had bought multiple cars from him in the past, etc.. so I let my dad bring me all the way to West Palm Beach from Port St. Lucie, just to talk to Mr. Johnson. I have credit issues from the past, and a single family income...he worked with me, met my needs and I drove away with a brand new Ford Fusion. I can tell you that when my lease is up in two years...I will not deal with anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a GREAT place to buy a car

It was such a pleasure buying a car from Al Packer. The customer service was top notch and Ed Okin was amazing. He walked me through everything I needed to know about my new car, he was very knowledgeable, and overall he was such great person to interact with. He was such a pleasure to work with and I would recommend anyone to go see him. You can't go wrong buying a car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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