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BMW West Palm Beach

(1,687 reviews)
Visit BMW West Palm Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 844-8903 (888) 844-8903
Used (888) 308-8381 (888) 308-8381
Service (888) 285-7606 (888) 285-7606

Reviews

(1,687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW West Palm Beach from DealerRater.

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Outstanding service at Braman BMW West Palm Beach

I drew all my way from Key West to take a look at BMW 328i Convertible. Got there late, maybe 20 min before dealership closes. I was greeted by very friendly and caring staff. Oscar Gutierrez, one of the staff was taking care of me,very professional, friendly and helpful. I even had a chance to test drive the same night after what I fell in love with the car and ended up buying it the next day. The process of buying my new car and trading my old one was so smooth and stress free that I still can't believe it. The first and greatest experience at Braman BMW West Palm Beach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent

Jorge was very friendly and helpful. I liked how efficient the process was. They are a first class dealership with great staff that are more than willing to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

THE BEST

I happened to stop into Braman BMW To look around. After two hours or so, of going over the vehicles available to me I did lease a vehicle. This store is class a five star all the way. During my visit, everyone including the Sales manager, Marc Cohen stopped to Introduce themselves. I cannot say enough about Ocirio, my sales person. He directed me to a vehicle that made sense for me rather than a more costly vehicle. I have purchased at least 50 new automobiles from Rallye Motors in NY among others and I don't impress easily. Keep up the top shelf environment Mt. Braman. I know it does not come without large costs. Sincerely Louis Pope Jr. A very happy client

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BUYING WITH CONFIDENCE

THERE IS NO BETTER WAY TO PURCHASE A VEHICLE THAN TO STEP INTO A DEALERSHIP FEELING A SENSE OF COMMUNITY! NEIL VOTA PROVIDED EXCELLENT CUSTOMER SERVICE DURING A SEAMLESS PURCHASE FROM SALE TO HOME DELIVERY. YOU CAN BUY CONFIDENCE AT BRAMAN!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience with Braman BMW and Jamal Alsafeer

Shopping for a convertible for my wife was made easy and painless at Braman BMW. I was introduced to the 228I Convertible by Jamal Alsafeer, which I test drove and fell in love with!! The leasing experience was made very simple, without any pressure. My wife is extremely satisfied with her first BMW; thank you Jamal and Braman BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Experience

I went to the dealer, specifically to speak with Michael Scharmer, about the possibility of leasing a 328i. Never did I think I would leave having signed my name on the dotted line. I told Michael what I wanted, he found a car for me and I walked out happy. I will be driving it in a few days. No stress whatsoever! Michael knows his cars and made me feel I was in the right place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best experience

The best experience at Braman BMW with Adam Levy. He was honest and NOT pushy. Really a great dealership and great salespeople. Everyone that helped me was a top notch person at Braman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Clean place, good customer service, nice and helpful people

Mr Al-Safeer Jamal was the first person I met when I visited the place the first time. He is a very nice guy. He took his time to explain everything. He was very respectful, and took all my thought into consideration. Mr Mario Ceresa also had to bring his part into it too. He was the one available for the test drive and to discuss the deal. They both did their best to make my dream comes true. Thanks to both of them and to the guys at the finance department. I almost forgot the receptionists who always come to offer something to eat or drink. They are all nice people, including Tiffany who took her time to teach me how to use the car when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An excellent experience in superb customer service.

Customer service at Braman in West Palm Beach was par excellence. Steven and Nikki were "real people" and not just sales associates. They made certain that we found the right car for our needs, and exceeded our expectations. From finding our vehicle, to financing, every detail was attended to in a timely manner. The entire experience was our best one ever! Thanks to Steven and Nikki we are customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying

Recently I purchased a vehicle from Braman BMW , MY salesperson was Donna Shankman, Donna is very knowledgeable about all aspects of the cars She is selling. She helped me get the best deal on the car I purchased. She stayed with me through the whole process making it a pleasant experience.I must also mention Frank Ferraro,who was also instrumental in obtaining me the best deal on my trade. He is a man who believes in the lost virtue of truthfulness and service. These individuals are a credit to Bramsn Motors. MSB

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.