Reviews
Terrible experience!
Terrible experience!Waited over a month to get service, and when I did the first thing the advisor told me was they had 6 techs out sick.They did not even look at the mirrors and just told me it would $1800.00 to just replace them.The other work they said my extended warranty (5000$) doesnt cover the work.Gave my vehicle back dirty. To follow up: After contacting my warranty company.The tech at Mullinax falsely reported that the truck had been put through a carwash and that broke the mirror.How would he know that without ever asking??The motor does not even work to fold the mirror and no mention of that. Bottom line is if the dealership reports to the warranty company that the problem is not from mechanical issue your claim is denied and you have to pay the dealership!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The sales staff is knowledgeable, respects your time and
The sales staff is knowledgeable, respects your time and interests, and comfortable to work with. They respond quickly to pre-sales questions and concerns. Excellent post-sale follow up to help assure customer satisfaction. Pricing is transparent and competitive. One of the best dealers I've used.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent review, Andy! We're glad to hear that our sales staff provided knowledgeable and respectful service, both before and after your purchase. It's great to know that you found our pricing transparent and competitive, and we appreciate you considering us one of the best dealers you've worked with.
Great service, it was great to work Tiffany, who was
Great service, it was great to work Tiffany, who was very attentive and made the purchase a pleasant experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Ssleipnes! We're delighted to hear that Tiffany's attentive service made your purchase a pleasant experience. We appreciate your feedback and look forward to serving you again.
Very much a no hassle dealership from finding the vehicle
Very much a no hassle dealership from finding the vehicle I specified to walking out with a new ride
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Velliott! We're glad you had a no-hassle experience from start to finish, finding exactly the vehicle you wanted. Enjoy your new ride, and we look forward to serving you again!
Quick.
Quick.easy,fair. Nothing but good things to say. Bobby is kind and helpful! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Jared! We're pleased to know you had a quick and easy experience with Bobby's help. Your positive feedback is greatly appreciated.
I bought a used Audi and had a good buying experience.
I bought a used Audi and had a good buying experience. No hard pressure sales tactics. Started online as I was out of town. Good communication from everyone during the process. I would purchase another car from Mullinax.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Cwolsen! We're pleased to hear that your experience purchasing a used Audi was smooth and pressure-free, with good communication throughout the process. We appreciate your trust and look forward to helping you with your next car purchase at Mullinax!
This was the very first pleasant experience buying a car
This was the very first pleasant experience buying a car w my husband and I have bought many cars over the years but Ray Bowen made it plesant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Btechman! We're thrilled that Ray Bowen made your car-buying experience pleasant, especially after many previous purchases. Knowing this was a standout experience for you and your husband is incredible!
Jake was excellent, gave us the car we wanted with a fair
Jake was excellent, gave us the car we wanted with a fair price. What I enjoyed the most was the simple and direct way of doing business, with no hidden fees or games when comes to the out of the door price. Thank you very much and we definitely will do business again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Roberto! We're thrilled that Jake provided you with the car you wanted at a fair price and that you appreciated the straightforward and transparent process. We look forward to doing business with you again in the future!
Ronnie was helpful.
Ronnie was helpful. I feel like I got a great deal on this truck. It was a quick and enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review, Avi! We're glad to hear that Ronnie was helpful and that you feel you got a great deal on your truck. It's wonderful to know the experience was quick and enjoyable for you!
The best car buying experience we’ve ever had.
The best car buying experience we’ve ever had. I love the up front pricing. Our “salesman” was Jake and he made the whole process easy and painless. I will never buy a Ford anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Sling! We're delighted that Jake made your car-buying experience the best you've ever had, with upfront pricing and a smooth process. We look forward to serving you again and appreciate your loyalty!