Reviews
Dallas Sands President Sandcott Builders Inc
This is the 4th truck from Mulinax. Always great to deal with. I will always give them 1st chance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for being a loyal Mullinax Ford customer- we truly appreciate your business. We are glad we could get you into another vehicle you love and look forward to working with you in the future. We wish you many happy miles!
No Hassle
Had a great experience buying my Ford Fusion. I really liked that there was an up front price with no hassle. The salesman really worked with me on getting what i wanted. I would recommend buying from mullinax!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford Fusion! At Mullinax Ford, we work to stand out from other dealers and that means No Dealer Fees, Upfront Prices, and always having the customers needs met. We are glad you had a good experience and appreciate your business!
Awesome dealership!
Great experience buying a new car! My salesman Alfredo was recommended by a family member who is a two time customer. I can see why! Excellent customer service and excellent price. No fuss, no muss. Will definitely be a repeat customer myself and recommend to others.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review. We are so glad to hear Alfredo made your Mullinax Ford experience a good one and truly look forward to working with you all in the future. Congratulations on your new ride and welcome to the family!
Great experience
After researching on line for about a month and determining Mullinax had the best selection I went to the dealership and met David Bean who would be my salesman. David did a good job explaining what he had in stock and what he could get for me from another Mullinax dealership. I decided on a red F 150 and I am glad I did. The truck looks and feels great. Everyone at the dealership did a fantastic job explaining my options and I fely really good about my decision. As a post script I had to go back to the dealer Saturday to repair a loose wire on the switch for rear window. I was able to get it fixed in less than a hour. Great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review. Our large inventory creates a great selection for car-buyers and we are happy David was able to help you find an F150 that you love! Congratulations; we hope to have the opportunity to work with you again in the future!
Excellent Experience
The short and sweet of it is that Mullinax Ford of Palm Beach offered us knowledgeable and friendly sales associates, fast response times with even faster paperwork processing times, good vehicle incentives, competitive pricing, and excellent customer service. Purchasing our brand new 2015 Ford Transit was a pleasure. I'd highly recommend Mullinax to friends and colleagues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2015 Ford Transit! One of the best compliments we can receive is when our customers recommend us to their friends and family. We truly appreciate it and are glad we were able to make your car purchasing experiece a good one. We hope to assist you with all your future vehicle-needs.
Quick & Easy
Had a great experience shopping & buying a new F150 at Mullinax. It had been several years since my last purchase and I was amazed at how friendly the staff was. My salesperson took the time via email/text to answer several questions I had (even prior to showing up at the dealer) so that when I did show up everything was super smooth. I hope I don't have to buy a car soon, but if I do it will certainly be with Mullinax!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford F150! We work to make the car buying process as simple and stress-free as possible for our customers. Glad you had a good experience with us at Mullinax ford. We appreciate your business and look forward to working with you again.
very happy
I was very happy and pleased with the staff at mullinex ford in west palm beach.....i will deffentlly recommend them to everyone. ...the staff makes you feel like part of the family..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst Customer Service Ever
I received a coupon for $20 off for a 30,000 mile maintenance on my Ford Fusion Hybrid. I told the Service adviser i wanted a 30,000 mile checkup. One hour later when I went to pay for the service and presented the coupon (which was not expired) I was told it would not be honored. I then spoke to Colby Ferch, who identified himself as a Service Director, he said it would not be honored because the 30,000 mile checkup was not done!? WHAT???? Then he became rude,terse and obnoxious even threatening, stated that "well you did not buy the vehicle here". When I called Ford Customoer Service in front of him, he laughed and thought it was funny when they called back. i did not think it was funny. Excuse me, I was living in Orlando when i purchased the car from another dealer. I stated that I just moved here I would expect the same level of service, not abuse in front of other customers. Outright mistatements by the service adviser James who said the 30,000 mile checkup was not done. Why only they know!! I have always been a loyal Ford customer, but this dealership needs some customer service training. All this over 20 bucks, very sad
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share your experience with us and apologize for the stressful encounter. The 30K coupon was not used but rather "The Works" oil change coupon because that was all that was needed at the time of service. If you would like to discuss the matter further please call the Service Manager, Colby Firch at (561)868-2331.
Great Experience!
We had a great experience at Mullinax Ford. Our salesperson Mike was very attentive and took the time to show us different vehicles in various trims. He was very knowledgable about the features of each vehicle. He worked with us to get the deal we wanted.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review. At Mullinax Ford, we go the extra mile to ensure our customers are edcuated on the vehicle they are interested in and that we can find them exactly what they are looking for! Glad Mike was so helpful in your purchase and we hope to have the opportunity to work with you again.
Mullinax Lake Park
Great Experience! Ray was great and made it enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review. We are glad you had a great purchasing experience with us at Mullinax Ford and look forward to working with you in the future. We appreciate your business and congratulations on your new vehicle!