Mullinax Ford of West Palm Beach

I found the truck I purchased on the Internet and contacted Mullinax to have price quoted. They emailed me their up front pricing and they stuck by that. Bruce set up a time for me to come down and see the truck and had it waiting out front when I arrived. He was very friendly and helpful in setting up all the features of the truck after the sale.

Called in from louisiana looking for a ford connect with windows all around. Connected with Mr. Henry and we took off from there. Within 3 days all the paper work was done working Thur fedx. I flew in late and it was Mr. Henry day off no problem he met me there he went out of his way to make all of this work for me 2 thumbs up for him and Mullinax Ford in West Palm Beach.

I recently purchased an Explorer from Mullinax Ford. Let me just say that the experience was excellent from start to finish. The sales person was knowledgeable, the selection was huge, even the finance guy was a pleasure to deal with. Also, i love not paying a dealer fee. I highly recommend Mullinax Ford for all of your car needs.

My salesperson was very cooperative and took the time to explain the legal documentation and terms of the sales agreement which is confusing.

I've been buying new vehicles for over forty years, this was one of the best buying experiences, it helped to have a very reserved, non aggressive, and knowledgeable salesman.

BY FAR THE WORST DEALERSHIP EVER!!! SAVE YOURSELF THE TROUBLE AND DO NOT BUY A CAR FROM THESE PEOPLE!!!! I purchased a "certified pre-owned" 2013 ford fusion from this dealership. And the very next day I found scratched, chips and dings all in the paint. The leather seat had a hole in it, the trunk doesn't stay up, it falls down and hit you on the head. So, I calmly went back to speak with my salesman, Billy, about all of this and he acted like he didn't even know who I was. He gave me the run around and told me "well, we're not going to fix this because this is going to happen to the vehicle anyways." So i requested to speak to the used car sales manager and he walks out and talks to the salesman in private and then they walk back inside together. My salesman returned and said nope, we're not fixing it. So i said "well its only been a few days, I DON"T WANT THIS CAR ANYMORE" he told me there was nothing I could do about it. I am currently in the process with ford directly because this incompetent dealership will not help me. I PAID: 26,000 DOLLARS FOR THIS VEHICLE!!!!! And they are treating their customers horribly!!!!! I will be telling absolutely EVERYONE I can about this experience and to NEVER EVER go to Mullinax Ford!!!!

Alfredo Gonzalez made my buying experience the best four hours buying a new car. He was very thorough with all features of the Escape. We took a test drive that would showcase the vehicle and he pointed out the workings while we drove. The only issue was a sticky residue remaining on the rear hatchback door and rear back panels that took a little elbow work but came clean.

Very knowledgable salesman. Big selection. No stupid add ons or dealer fees. Really liked them.

Melanie was an excellent sales associate, helping us identify our needs and clarify expectations. The whole process from beginning to end was a lot shorter than with other dealerships. We were presented with a full disclosure of the available options, in clearly defined way, and electronically!...not the typical "against the spot" scenario where you have to sign on a clean sheet of paper what you would pay. There was no back and forth with managers, manager of managers, and this "il Padrino" style treatment you get in other dealerships. We could not have asked for a more professional service. Thank you Ford Mullinax for a true customer experience...Finally, a place where you can buy a car with no hassle, no obligations, and fair treatment. Your neighbors in Northlake...all of them, should send their Sales Associate for a training course at your place.

I purchased a new Ford Edge at Mullinax Ford and my overall experience was great. The salesperson was very knowledgeable and helpful and the person in charge of the negotiation was very polite and easy to deal with. This is the second car I purchase at this dealership and I am very happy with my decision.