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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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Fantastic Dealership,Salesman & Ford Fusion Hybrid

ABSOLUTELY the best new car buying experience of my life! Bar NONE. I'm a car junky, buying a new car on average ~ every 2-3 years, so I've done this ~ 15 times previously. Casually greeting by a fantastic salesman, Steve Stocker, when I entered the dealer. Steve had to be one of the most knowledgeable car salesman I've ever experienced. Steve seemed to know almost ever imaginable feature, package & function of the Ford Fusion (Hybrid). Test drove 7 other competitor's car's before deciding on the Ford Fusion Hybrid, some of other dealer's sales people barely knew their product. Steve's relaxed professional attitude made this an easy decision. Hyundai dealer down the street was the exact opposite... I felt like I had been mauled at the Hyundai dealer, being phoned & emailed daily by THREE employees - the salesman, his supervisor & the Sales Manager himself - YES, EVERY DAY! The Ford Fusion Hybrid is absolutely fantastic!! If you drive it like a Hybrid & not an Formula 1 car then the gas mileage is nearly as advertised, which of course is incredible. My 1st 90 mile trip was all Highway @ 68 mph with the cruise control on entire trip & I achieved 45.8 MPG!! Driven 1,000 miles to date & worst MPG has been 40 with mixed moderate driving. Generally achieving 42 MPG city & 44 MPG Highway (~70 MPH with ECO Cruise Control on almost entire time). So completely satisfied we are definitely buying our next car (Ford) from Mullinax Ford in next 2 months. Have been driving mostly BMW & Hyundai/Toyota for years & Porsche, Volvo, VW, etc... Ford's quality & Value in my opinion are 2nd to NONE!! LOVE my new Fusion Hybrid!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. Steve is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that you love. Enjoy your new Fusion!!

Focus ST

The Best car buying experience I have ever had. It was a no hassle and haggle free transaction and the sales people were professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Mullinax Ford we always treat each customer as we would a friend or family member. Glad we could help and thank you for sharing your great experience.

Great buying experience

Just bought my third mustang and I'm loving it. Mullinax Ford and Internet sales manager David Bean offer a professional and relaxed buying experience. The whole process from test drive to finance took less than an hour. The staff was friendly and efficient. Lots of inventory to choose from with all of their stores , very competitive prices. Dave F from Melbourne

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you remaining a loyal Mullinax Ford customer we appreciate your business! David Bean is a great example of how we do business at Mullinax, keeping the buying process quick, easy, and painless. Congratulations on your third Mustang!

Great Experience

Tom Fox made buying my new Focus a simple and painless process and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Patient

Ray and Billy help me out when I was purchasing the Ford Edge Sport model I had a choice to buy the limited or the sport I like the feature of the sport edge also the panoramic vista roof was a very good choice I AM HAPPY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THEY ALL PREACH THE SAME CUSTOMER SERVICE THESE GUYS...

THEY ALL PREACH THE SAME CUSTOMER SERVICE THESE GUYS REALY DELIVER THANKS SCOTT AND TOM YOU GUYS ARE 5 STAR THE OTHER DEALERS DONT EVEN COME CLOSE !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

On the day I purchased my 2013 FX4, I was just looking at...

On the day I purchased my 2013 FX4, I was just looking at truck for a 2nd time, and the first was not at this dealer. The other dealer had it $1500 higher at the window marked down price, and I would of had a dealer fee on top of that difference of $900 +/-. I liked the truck I saw, drove it for the first time, and decided to let Tom Fox my salesperson derive the numbers. A smooth process, no pressure, and a quick delivery of the price. Scott Nicolas I got to meet, I heard that he is a man of great reputation, and one that will always be there to assist his customers. I am very happy with the Ford product so far, and I can say that the Ford Mullinax dealership at Northlake Blvd.at Lake Park, Florida is the place to buy a Ford product for you or your family. I recommend it !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The place to go for Mustangs!!!

After searching relentlessly online I narrowed the dealerships down to three, Mullinax Ford was one of them. Mullinax was the second dealership I went to. There were more choices to chose from, and as a matter of fact, I bought a different Mustang then the one I originally went to look at. I will definetly recommend Mullinax being your 1st stop and save time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, extraordinary choices

Ray gave us a great experience when buying our new Fusion. He was patient, knowledgeable and helpful. We walked in to look and left with a new car, all registered, insured and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Superior Service

This is my second car I have purchased from Mullinax. I find the experience of dealing with the sales personal TOTALLY stress free.I love Mullinax Ford. Both times I have walked away very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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