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Mercedes-Benz of Ft. Pierce

(459 reviews)
Visit Mercedes-Benz of Ft. Pierce
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (772) 618-4313 (772) 618-4313
Used (772) 618-4354 (772) 618-4354
Service (772) 618-4551 (772) 618-4551

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easiest car purchase in many years.

Easiest car purchase in many years. They overcame all obstacles. Paying cash in America is hard to do today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dawn was very helpful and made the whole car buying

Dawn was very helpful and made the whole car buying experience enjoyable. I?m very happy with my car. I would do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

It wasn?

It wasn?t your usual dealership back and forth. It was a very pleasurable experience throughout the whole process. Very one was kind, polite, knowledgeable and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your review! Happy motoring!

My sales rep, Dawn Walker was such a pleasure to work

My sales rep, Dawn Walker was such a pleasure to work with and she made the purchase of my new vehicle quick and easy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

I took the car in about 2 weeks ago for maintenance and

I took the car in about 2 weeks ago for maintenance and my washers were broken. The company replace the washers, which I appreciated it. But, only to break the rear view mirror covering. I noticed the damage upon getting home and I didn?t have the bandwidth nor time to turn back around and deal with another issue from the service area. It is unbelievable to think each time I take the car in for service there is another item on the car damaged from the service department. I have never encountered something of this magnitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for bringing this to our attention. I’m sorry to hear about your experience with our service department. Our goal is always to provide quality service, and I understand how frustrating it must be to encounter a new issue after a visit. I’d like to learn more about what happened and see how we can make things right. Please contact me at your earliest convenience so we can discuss this further. David Doll General Manager Mercedes-Benz Ft. Pierce (561) 301-0885

Dumorson Was very personable and knowledgeable on the

Dumorson Was very personable and knowledgeable on the vehicle along with a fantastic personality. Eric in finance was also kind and extremely helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have been customers for quite a few years and highly

We have been customers for quite a few years and highly recommend Mercedes of Ft Pierce. The service dept is excellent with very good communication throughout the appt. Our service advisor ( Joey Mendoza ) always offers pickup / delivery with a loaner. Service is prompt and Joey advises if any issues arise during the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a recent repair to my wife's 2019 C300.

Had a recent repair to my wife's 2019 C300. Our service advisor Jeremy was awesome making sure my wife had a loaner, great comms on the issue and resolution even making sure our CPO warranty was used on the applicable repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Siegel Michael! We hope to be of service to you again!

We were traveling from Jupiter to Macon Ga and our check

We were traveling from Jupiter to Macon Ga and our check engine light came on. We called the dealership and they were able to fit us in. They fixed our issue and we were back on the road within 90 minutes. We were very grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honesty, professionalism and service are keys to make my

Honesty, professionalism and service are keys to make my decisions. Great on all three items at Mercedes Benz Ft Pierce.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.