Reviews
Not real prices, not even close! Shop elsewhere.
Online price shows $17776 on cars com as well as the car dealership's website. After contacting the dealership about the vehicle I received an email from a Jessica Linus, Internet Service Specialist, to let me know the prices online are not the real prices and to check back within 48 hours to see real pricing. Now the price has gone up $12000, now selling for more than $29k. I find it hard to believe that any business on the planet would think this tactic of advertising a "click bait" price would end in a sale. Your dealership has lost me as a potential customer as well as anyone and everyone I ever encounter that is shopping for a vehicle. I am pretty sure that will add up to more than the $12k you added to your price after I inquired. Good luck with you business model.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Good morning John our website was compromised on Monday we worked diligently and as fast as possible with all our partners to fix . As you have stated and can see by the realistic pricing it is fixed and back to normal . We are very sorry for any inconvenience this may have caused you . BJ Moffat General Manager Linus automotive group
Service
I tool my truck to this dealer for an oil change without an appointment on a Saturday, and the service took most of the morning to get the service completed.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, thank you for your 4 star review. We're glad we could accommodate you on a Saturday morning but apologize for the long wait. We appreciate your business.
Rude and slow
They always act as if they are doing you a favor, as if you should feel lucky to be sitting 1 hr 45 min for an oil change, that's after you stand and wait for 20 until they decide to acknowledge you. After 7 yrs with this nightmare of a dealership we purchased elsewhere and now we have excellent service. It's a shame considering we've owned Cadillacs for 20 years. Get the service you deserve buy elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry for your unsatisfactory experience . Please contact me so that I can do my best to make your dealings with our dealership a positive one . BJ Moffat (772) 562-1700
Service experience
We really like this Dealership. All the people are very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
worst servive department ever
Please never go to this dealer wosre service department ever. Had an appointment just to replace a lost FOD ( car keys) after signing in and doing some paperwork and getting assured it would take about an hour. We sat down and waited and waited after one and half hours now with no service people available, everybody appeared to go to lunch. I looked outside and saw my car seating their thinking it was done, when in to check and was told they didn't start yet, lady said oh you are waiting I said what do you think we were sitting here for 1.5 hours. Very unprofessional please don't waste your time at this dealer, if you don't believe me check the other reviews I'm sorry I though they could do a simple fod car key update.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (772) 919-8833 to discuss your concerns, as your satisfaction is of utmost importance to us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (772) 919-8833 so we can work towards a solution. Thank you and have a great day.
service
Please never go to this dealer, wosre service department ever. Had an appointment just to replace a lost FOD ( car keys) after signing in and doing some paperwork and getting assured it would take about an hour. We sat down and waited and waited after one and half hours now with no service people available, everybody appeared to go to lunch. I looked outside and saw my car seating their thinking it was done, went in to check and was told they didn't start yet, lady said oh you are waiting I said what do you think we were sitting right here for 1.5 hours. Very unprofessional please don't waste your time at this dealer, if you don't believe me check the other reviews I'm sorry I though they could do a simple fod car key update.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We genuinely regret that your experience was less than stellar. Please contact us at 772.562.1700 so that we can address your issue and resolve the problem to your satisfaction. Thank you.
Absolutely the worst service department in the Vero beach ar
Took my 2014 GMC Sierra in for a noise in the engine. They said no problem found. 2 weeks later air conditioning was out. Service advisor said it was not covered under warranty. I was a f&I mgr for 26 years and I assured him it was. They called next day and said it was covered. It took 6 days to get the part. I called GMC customer service. No returned calls. This dealership sucks. I would recommend you buy a Ford or Dodge. If you do purchase a GMC I recommend you purchase in Melbourne
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We were unable to find any record of your visit to the dealership and we would appreciate it if you would please contact us at (772) 919-8833 to discuss your concerns, as your satisfaction is of utmost importance to us
Buick Encore at Linus
It was very fair and honest.................Our salesman was very helpful and our purchase went smoothly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Linus Buick GMC and we hope to see you again.
Great dealership
Great dealership in every aspect from the purchasing of a vehicle to the service department!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
New Truck Purchase
The entire staff was very helpful. Everyone was pleasant to deal with and did a great job. I would recommend Linus for anyone looking for a new GMC.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car