Linus Buick GMC

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 30, 2020

    Thank you service was excellent courteous on time I will highly recommend this dealer

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your 5 star review Ana! We appreciate your loyal business.

  • 5.0 out of 5
    December 28, 2019

    I will travel here to get my service needs when needed the staff was over the top helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • March 27, 2018

    Great dealership in every aspect from the purchasing of a vehicle to the service department!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    September 2, 2019

    My wife wanted a new car and she had specific criteria. It had to be a station wagon, it had to be red, it had to have all the new driver safety stuff,... and of course it had to be at the right price. After doing a lot of research online we settled on a 2018 Buick TourX. None of our local dealers had any cars that matched our criteria, so we had to search nationally. We used many web sites including this one and Buick's main inventory search. Found about 15 cars nation wide that matched, and started to narrow them down by distance. After going through a couple of dealers who misrepresented their inventory or weren't upfront with their descriptions or price, I finally came to Linus and found none of that. The car was exactly as described, including the initial quote they provided. Since we were going to purchase remotely, fly down and take delivery, there's a lot of details that need to be verified. Both Rodney and Dan were fantastic at every step and detail. They were consummate professionals that made my wife and I feel at ease with this special type of purchase. Now at this point I should mention that the news had been forecasting an incoming hurricane which had everyone there boarding up their widows. In spite of this the staff at Linus took the time out to help us finish the deal and take delivery on a Saturday and late into their hours, actually staying after their closing time to get everything right. Everything about the experience was top notch and I would not hesitate to recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 29, 2019

    Online price shows $17776 on cars com as well as the car dealership's website. After contacting the dealership about the vehicle I received an email from... a Jessica Linus, Internet Service Specialist, to let me know the prices online are not the real prices and to check back within 48 hours to see real pricing. Now the price has gone up $12000, now selling for more than $29k. I find it hard to believe that any business on the planet would think this tactic of advertising a "click bait" price would end in a sale. Your dealership has lost me as a potential customer as well as anyone and everyone I ever encounter that is shopping for a vehicle. I am pretty sure that will add up to more than the $12k you added to your price after I inquired. Good luck with you business model.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Good morning John our website was compromised on Monday we worked diligently and as fast as possible with all our partners to fix . As you have stated... and can see by the realistic pricing it is fixed and back to normal . We are very sorry for any inconvenience this may have caused you . BJ Moffat General Manager Linus automotive group

  • 4.0 out of 5
    June 12, 2019

    I tool my truck to this dealer for an oil change without an appointment on a Saturday, and the service took most of the morning to get the service completed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Frank, thank you for your 4 star review. We're glad we could accommodate you on a Saturday morning but apologize for the long wait. We appreciate your... business.

  • 5.0 out of 5
    March 6, 2019

    We really like this Dealership. All the people are very nice and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take ...care!

  • 1.0 out of 5
    October 9, 2018

    Please never go to this dealer wosre service department ever. Had an appointment just to replace a lost FOD ( car keys) after signing in and doing some... paperwork and getting assured it would take about an hour. We sat down and waited and waited after one and half hours now with no service people available, everybody appeared to go to lunch. I looked outside and saw my car seating their thinking it was done, when in to check and was told they didn't start yet, lady said oh you are waiting I said what do you think we were sitting here for 1.5 hours. Very unprofessional please don't waste your time at this dealer, if you don't believe me check the other reviews I'm sorry I though they could do a simple fod car key update.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (772) 919-8833 to discuss your concerns, as your satisfaction is of utmost importance to us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (772) 919-8833 so we can work towards a solution. Thank you and have a great day.

  • 5.0 out of 5
    April 27, 2018

    It was very fair and honest.................Our salesman was very helpful and our purchase went smoothly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Linus Buick GMC and we hope to see you again.

  • 5.0 out of 5
    July 5, 2017

    Maintenance was done very well , truck runs perfect. Technicians are knowledgeable of what needed to be done . Truck return to me clean inside out .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review Dgm! If there's anything further that you may need, please don't hesitate to give us a call at (772) 617-4791. We offer many ot...her services and have a large selection of new vehicles, if you're in the market. - Linus Buick GMC

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