Reviews
All work was still under warranty and I was in and out in
All work was still under warranty and I was in and out in no time. The staff was friendly and knowledgeable explaining everything in detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Beth was so helpful while my car was being worked on, she
Beth was so helpful while my car was being worked on, she kept me informed every step of the way and made sure I was in a rental even returning the rental for me when my car was fixed. Very happy with their customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Understaffed and unable to manage customer service level.
Understaffed and unable to manage customer service level. It’s unfortunate, as I have had great service here before. My last two experiences have been terrible. One for a recall and another for just oil change. I’ll find another Ford Dealership to take my business who can accommodate with appropriate communication and service level.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jacqueline, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.
No complaints.
No complaints. I will be happy to come back to service my vehicle. Everyone is nice. Smiling and willing to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Went to git a oil change and my warranty renewal.
Went to git a oil change and my warranty renewal. Mickey is my service advisor and she is the best . Other than James Ketchum. Mickey guts me in and out like click work. She does a very professional job @ what she do. I'm very satisfied with her performance. Thank you Mickey see you on my next service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Your very welcome I just tell the truth about Ford family.
Autonation Ford is an excellent ford dealership.
Autonation Ford is an excellent ford dealership. My advisor Selim is very knowledgeable and kept me informed throughout the process, as my truck had to be towed there. Repair to my truck were made as soon as possible and they made very convenient by providing transportation.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I am so glad that I purchased my car at this dealership.
I am so glad that I purchased my car at this dealership. Everyone is friendly and courteous. I would recommend this place for all your auto needs!!Thank you for a great experience again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford St. Petersburg. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service especially from Beth in service department.
Great service especially from Beth in service department. Thanks for all you did. I'll be back soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Beth was professional and very friendly.
Beth was professional and very friendly. Made my visit enjoyable and the Lyft ride was perfect because we only have one car. Thanks so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Beth was amazing.
Beth was amazing. I appreciated her quick attention and consideration in taking care of my needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!