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Access Ford of Corpus Christi

(2,555 reviews)
Visit Access Ford of Corpus Christi
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (361) 371-7507 (361) 371-7507
Used (361) 371-7522 (361) 371-7522
Service (361) 371-7558 (361) 371-7558

Reviews

(2,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Access Ford of Corpus Christi from DealerRater.

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Always great service at Lincoln, ford access. From the...

Always great service at Lincoln, ford access. From the time I walk in till I chk out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Access Ford Lincoln of Corpus Christi! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

One is the only reason we really go back for service...

One is the only reason we really go back for service there. If he leaves will have to look somewhere else. He goes in Bath and beyond to look for anything we may need rebates we may have missed again just constantly looking after us and we love it. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

Customer service is nice and prompt, I got my vehicle in...

Customer service is nice and prompt, I got my vehicle in and out in 1.5 hours without an appointment for an oil change. Facility is clean and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

Job was done faster than expected. My truck runs great....

Job was done faster than expected. My truck runs great. I'm happy, withheld service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Cheryl, and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

In a word, horrible! They had my truck for almost 2...

In a word, horrible! They had my truck for almost 2 months to complete a 4 day job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Barry Beard Service Manager AccessFord.com 361-698-3400

The Service Department was excellent. When parts came...

The Service Department was excellent. When parts came in, the call came in and service was on time and point...excellent. The service department, excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

Awesome communication Really great people. I have found...

Awesome communication Really great people. I have found my place to take my vehicle for life !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

Service station is a joke. I bought my truck new with 7...

Service station is a joke. I bought my truck new with 7 miles on it and had a hesitation. Dropped the truck off and they had it for 3 days and found nothing wrong. They told me Ford f150 have a "shake" not to worry it's normal. After talking to a Service tech at autonation Ford. I brought the truck back to find out it had a fouled injector. Then I brought my truck in to have it serviced using my Ford pass points. And they told me it was done but never did the work.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

Never have had a problem always taken care of problem...

Never have had a problem always taken care of problem great and friendly service always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

Dealership posts cars on website that are not available...

Dealership posts cars on website that are not available for sale Classic BAIT AND SWITCH Very dishonest practice

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Larry Cluff General Manager AccessFord.com 361-698-3400