Reviews
No wait time.
No wait time. Friendly and efficient. The service department made sure there was no hassle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.
I was helped with the issue I had with my Navigator and
I was helped with the issue I had with my Navigator and was pleased with everything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
Had issues with my truck, took it in they kept it a week.
Had issues with my truck, took it in they kept it a week. When I got it back they said they would fix the issue for 3,000 plus. I just bought the truck and it came with a warranty and they are telling me it won’t kick in until after the 30 days they said I had. Like which one is it? These are sad and deceptive practices, given they never wanted to call me back about the issues they found and never once allowed me to speak with a manger.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for bringing this to my attention. We regret to hear about your experience with our service department. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerWe're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com
They were very professional, highly recommend them.
They were very professional, highly recommend them. Mr. Casey was in touch with my Son and me all the time, The car was delivered on time. Thank you
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.
Rick was the best salesman I’ve ever dealt with buying a
Rick was the best salesman I’ve ever dealt with buying a vehicle. He was helpful and knowledgeable in all my questions and knew my time is precious to me versus spending 4-7hrs at a dealership….I’ll always come back to Access ford and deal with Rick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Access Ford of Corpus Christi.
Professional staff responsive and time effective without
Professional staff responsive and time effective without any deficiencies in quality and or workmanship issues
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.
Home service was great.
Home service was great. Did not know they had this service. Will use it agin
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Rita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
I’m happy with their service to my Lincoln vehicles,
I’m happy with their service to my Lincoln vehicles, except that they no longer provide loaner cars & they don’t do a free wash or vacuum anymore.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
It was a pleasure she made it very comfortable and
It was a pleasure she made it very comfortable and enjoyable She was very helpful with everything
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to earn your business again here at Access Ford of Corpus Christi.
Poor service never a loaner like we paid for the Lincoln
Poor service never a loaner like we paid for the Lincoln experience never washed when returned to us
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Margarette, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. JR Velasco General Manager rvelasco@lithia.com