Reviews
The dealership is attentive and on top of things.
The dealership is attentive and on top of things. I'll be sure to have all of my new vehicle's servicing taken care of there. Surly the service department mirrors the front staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, David! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
Was a very pleasant and accommodating experience.
Was a very pleasant and accommodating experience. I appreciate the friendliness and communication every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
2 First truck catalytic bad parts too long to come in
2 First truck catalytic bad parts too long to come in traded again other truck same engine light on traded for first truck a Buick enclave I'm sure customer for that vehicle has no complaints I believed trucks were checked good I guess somebody isn't doing their job as should
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello Juan, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerThank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com
My second purchase here at Access Ford, this was as easy
My second purchase here at Access Ford, this was as easy as the first! As always a great job by this store. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Daniel, Thank you for your business and review. It is always a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again soon.
The people are always attentive and courteous.
The people are always attentive and courteous. The work always excellent. That's the reason I trust them with my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Grace, for the great rating for our service department. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
Belle who scheduled my mobile recall service was prompt
Belle who scheduled my mobile recall service was prompt and professional. Alex who came to complete the recall was so nice. He even gave my Bronco a once over to make sure everything was good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.
Was very pleased, called on short notice for an oil
Was very pleased, called on short notice for an oil change. Very friendly as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
I like this ford dealership , Diana and Bracy help me a
I like this ford dealership , Diana and Bracy help me a lot to get a good deal ford my expectation max. Thank you for your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Enjoy your new Expedition Max. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
The customer service was good.
The customer service was good. However, the process of buying a car needs to be updated. The antiquated system of leaving a customer to sit for 30 minute periods of time while the salesman goes back-and-forth to figure finances is much too time-consuming and very frustrating, a more direct approach (streamlining the time it takes to agree on a price) would be very much appreciated.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and congrats on your new vehicle! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
Have been going to this dealership for 8 years and
Have been going to this dealership for 8 years and recently I have been getting better service than ever before. Juan is very professional at his job. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.