Reviews
Need more communication on the service side.
Need more communication on the service side. Truck has been in shop since 7 am Monday morning and I still don’t know why the check engine light is on
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for bringing this to my attention. We regret to hear that you have not had any updates about your service. If you are willing, I would like to discuss your experience in further detail so we may address this properly and answer any questions. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Esteban Chapa General Sales Manager estebanchapa@lithia.com
Best experience I’ve had in buying a vehicle.
Best experience I’ve had in buying a vehicle. Terry Harris was outstanding to work with and so was the whole crew. The lady in the back that did the finance with gap and extended warranty was very very professional and made everything easy. I’m thinking of switching to ford from Chevy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. It was a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again down the road.
Very good service and fast attention, they gave me the
Very good service and fast attention, they gave me the facility to have the car that I always wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Access Ford Lincoln of Corpus Christi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
The mobile Service was great!
The mobile Service was great! Technician was friendly and professional! Extremely convenient using the mobile service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you enjoyed our mobile service! Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
Everyone we dealt with at the dealership was kind,
Everyone we dealt with at the dealership was kind, patient, and informative. The videos were helpful. People were quick to respond to my texts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
Super friendly lady who helped me set apt etc, and super
Super friendly lady who helped me set apt etc, and super fast was done in less than an hour!! Service has never been faster!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
Every sales personal, front desk employee, managers and
Every sales personal, front desk employee, managers and all that we encountered were more than a polite face. They were concerned that they met our needs and that we were satisfied with the performance and care given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
Great service great customer service good representation
Great service great customer service good representation and everything was very professional polite and very
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com
The dealership is attentive and on top of things.
The dealership is attentive and on top of things. I'll be sure to have all of my new vehicle's servicing taken care of there. Surly the service department mirrors the front staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, David! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com
Was a very pleasant and accommodating experience.
Was a very pleasant and accommodating experience. I appreciate the friendliness and communication every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com