Reviews
Always a pleasure to come in for scheduled maintenance
Thank you Mike Murphy for always making my visit enjoyable. You are a true professional. I know and have confidence in the workmanship at this location and would not take my car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Denise, Thank you for sharing your professional service experience! Ed Morse Corporate Offices
They keep their promises!
They work together to take care of their customers!! We had a miss communication on a repair and they worked quickly to make it right. Thank you Randall Lovell and Mike Murphy for taking care of us!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christina, Thank you for sharing your purchasing experience! Ed Morse Corporate Offices
Saka1207
Great experience the service technician was great.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elias, We apologize if your experience based off your 1 star rating was negative in any way. Please reach out to Steve Murray, Service Manager, at 813-661-0887 to further discuss your case. Ed Morse Corporate Offices
Service
Really like the dealership. It is further for me to drive to get my car serviced, but worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barry, Thank you for sharing your service experience! Ed Morse Corporate Offices
Review
Mike was on vacation and the other guy was great,they offered me a ride home has great lounge to wait in.Coffee machine great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, Thank you for sharing your great service experience! Ed Morse Corporate Offices
ATS Service
friendly, helpful crew. Always make sure I am satisfied with experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, Thank you for sharing your ATS service experience! Ed Morse Corporate Offices
Ed Morse Service
Excellent service by Mike Murphy. Great support and customer was provided as always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, Thank you for sharing your excellent service experience! Ed Morse Corporate Offices
A/C Repair
My A/C wasn't working so I brought in my CTS. The repair was covered by warranty, so no out-of-pocket. They gave me a loaner Crossover free of charge. Great service as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phil, Thank you for sharing your CTS service experience! Ed Morse Corporate Offices
Best place to getter done!
Don't take your Cadillac anywhere but Ed Morse Cadillac of Brandon for service. The team will not attempt to up sell you and they will give your car what it needs, with world class service! You'll be happy you listened to me, when you get your car back. Don't be surprised if they give your car a bath if it needs one, either!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stacy, Thank you for sharing your service experience with our Ed Morse Brandon Cadillac team! Ed Morse Corporate Offices
Annual Service
Mike Murphy is great ! Very professional and explaines everything being done to your vehicle without pressuring you he will recommend service per your vehicle maintenance schedule from the factory .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great and professional service experience! Ed Morse Corporate Offices