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Ferman Chrysler Dodge Jeep Ram New Port Richey

(6,138 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 287-4829 (727) 287-4829
Used (727) 288-9765 (727) 288-9765
Service (727) 316-6256 (727) 316-6256

Reviews

(6,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep Ram New Port Richey from DealerRater.

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great

Pete salesman was thorough and helpful jonathan finance person was also very helpful the car was delivered to my home and saved me another trip all around good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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OUTSTANDING

The customer service was incredible at this facility. The salesman, Joseph, was a hustler. He asked what I was looking for, I told him and gave him my terms, and he delivered. They all were professional and quick. My deal was done in a couple hours which is a record time in my experience in buying a vehicle. Ferman did not disappoint and i will recommend anyone to visit this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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The best ever!

Well rachel was the best sales lady ever! She made us feel really good about our purchase and stood by her word .my ratings for her is a 20.the best sales girl ever! And robert was the best ever too.he made us feel very comtable with our purchase too.these two worked and stood by there word .ill recemend them to everyone !Thank you lady! ...sandy brown

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Preowned department was awesome.

I was referred to Ferman of New Port Richey by a friend. They had a Dodge Journey that fit the need for my son and daughter in law. Our salesmen was Pete. Great guy and was very knowledgeable about the vehicle as well as the whole lineup of the types of SUV's that we were in search for. The overall experience from the test drive to signing on the dotted line with the financing dept. was wonderful and pretty much stress free. Would highly recommend. Who knows? I may find myself there when I am ready for my Hellcat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Excellent customer service!

Great customer service, never felt pressured, extremely friendly. Rachel True was so nice and helpful answered all my questions with an upbeat and positive attitude. I was strapped for time but the team at Ferman Dodge got me approved in less than 30 min and I was ready to rock in my new Dodge Challenger! Thanks Rachel and the team for the great service! Couldn't recommend them any higher!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Service was awesome! Jamie Kissinge was great!!

Jamie Kissinge went above and beyond and so did his techs. I run a very tight schedule and have limited time to get in for an Oil Change, he not only got me in with little to no notice but his oil tech stayed a touch late and got my truck finished. Thank you so much guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Intense new Jeep with great sales support

Roy Faulkner really knows the Jeep product line! He is honest and straight forward. The sales manager, Mark Goode, is also honest and helpful to get the numbers right and seal the deal. Ferman auto in New Port Richey is a great place to check out an extensive stock of Jeep and Chrysler products. I strongly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Great Buying Experience

So nice to find a dealership that makes car buying easy. Great sales and finance staff. Remy and Eric were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Buying my 2015 Ran

This dealer had the best selection of Ram 1500’s with the options I required. I have to scratch my head to understand why so few dealers equip pickups without towing packages. Almost all at Ferman had this option. Their prices were good and my salesman worked well with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Best experience ever!

I went to Ferman on a whim. I had been looking for a new vehicle for about 6 months to replace my beloved Journey. It was time. I checked out all kinds of dealers and vehicles. Nothing remotely sang to me. I went to Ferman last week and met Matt. We looked around at everything and talked about what I wanted in a vehicle. Then Matt says, I think I have the perfect Jeep For you. He got it and brought it out front. I drove it home to show my husband and son. They thought I was nuts. Brought it back, and thought about it briefly and now I own it. Matt is wonderful, I haggled with Walter who’s great and now I’m happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!