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Ferman Chrysler Dodge Jeep Ram New Port Richey

(6,138 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 287-4829 (727) 287-4829
Used (727) 288-9765 (727) 288-9765
Service (727) 316-6256 (727) 316-6256

Reviews

(6,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep Ram New Port Richey from DealerRater.

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Good Experience

It was easy dealing with the services, i gave them the car they took care of it and called me once they finished, i went there took the car and total i spent there less than 5 min.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Will only buy from them

There are dealerships and then there is Ferman Dodge of Newport Richey. From the second Ken L meet us in the lot, to the conversation with Jason and Robert, to the signing of the paperwork with Scott, I felt like this was an experience and not just a sales quota. Ken was extremely knowledgable about the Jeep and all its features. However, what impressed my wife and I the most was his professional demeanor and approach to selling a vehicles. No pressure, no gimmicks, and no suggestions for "something else" one often gets a dealership. The whole team was helpful, courteous, and made us feel welcomed. I will only buy from them again. All other local dealerships could learn a thing from these folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous & Efficient

Courteous staff, timely repair, helpful. Pleasant waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Team

Very friendly and knowledgeable service advisor. I arrived early and they were able to accommodate me and get my vehicle checked in with no waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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don`t know how it could have been better

Chris Muniz very fine gentleman. as helpful as could be. no pressure was key. hope he has floor mats for us as discussed. Robert Packard also noteworthy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!

I was happy with dealership and how I was treated. Will come back cuz the everyone there was so nice and helpful. Thanks Jim Cyr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dodge Ram Rebel and Jeep JK service

I recently brought two vehicles in for service one is a 2016 Dodge Ram Rebel and the other is a 2008 Jeep JK Unlimited. My service advisor Ronald "Jamie" Kissinge was great! I don't ask for much other than to be treated with a great attitude and customer service that you would expect from a big dealership. Jamie took care of our service on both vehicles and I highly recommend bringing your vehicles there and dealing with Jamie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2017 RAM 1500 CREW CAB SPORT 4X4---FIRST SERVICE

EXCELLENT SERVICE DRIVE & SHOP PERSONNEL COMFORTABLE FACILITIES & EXCELLENT APPOINTMENT SYSTEM PUNCTUAL & EFFICIENT SERVICE TECHNICIANS KNOWLEDGEABLE & PROFESSIONAL SERVICE ADVISORS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Got the vehicle I wanted, wouldn't budge from sticker price.

Tarek was very friendly and personable, and a great salesman. I would have liked a better deal on my vehicle, but it was a Challenger. Hard for him to make me one! He did make the buying experience somewhat enjoyable with his charm. Overall, had a good experience and bought the car of my dreams. Thanks Tarek, for getting me into it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John L. Gudavich

Jonathan Wittington, our Salesman was outstanding. He took time and worked with us and even came to our house to show us how to take down and put back the canvas top on our Jeep Wrangler Sport. He truly cares for the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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