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AutoNation Chevrolet West Colonial

(1,197 reviews)
Visit AutoNation Chevrolet West Colonial
Sales hours: 11:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
New (877) 879-8252 (877) 879-8252
Used (888) 834-2554 (888) 834-2554
Service (877) 889-4627 (877) 889-4627

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Started off.rocky.but Brian make it awesome. He took great care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, it means so much to us that you chose our dealership! We hope to see you soon!

Wilton did an amazing job, very knowledgeable and

Wilton did an amazing job, very knowledgeable and professional, made the this process very smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet West Colonial. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was on my way to drop my son off to school and I also

I was on my way to drop my son off to school and I also had work when I picked up a bolt in my tire. I had no appointment and they assisted me with the repair! Terrance was very professional and the lady that takes the names of customers who had their car at the shop. The Spanish gentleman that greeted me was awesome. I have been here before and I am happy with customer service improvement!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Kellyon, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

Customer

Staff was friendly and professional throughout my entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sharon, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Excellent

Fast reliable nice waiting room with all things needed while you wait for your vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Deloris, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

Very sketchy.

Very sketchy. Took my 20 y/o won to buy an almost new truck. Salesman was great deal made. Went to finance department when deal went sideways. So we went to Bank of America and secured our own financing and 10k cash down. Dealer wanted us to sign new credit app against what bank said we did not need to do. So we decided to get a paper check from bank and finish deal. Salesman said car was ours and would be held. Only to find out truck was sold on Saturday when we were there Friday at 7pm. You lost our business forever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

This is one deal I can tell everyone to go to there are

This is one deal I can tell everyone to go to there are nice in they get the job done from the sale team to the service to parts they all do good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Alfred, thanks so much for the warm recommendation of the team here at Autonation Chevrolet West Colonial. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have used this dealership for many years and have

I have used this dealership for many years and have bought 3 cars from then But honestly this time was not a real good experience buying there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

they help me solve my problem in good way, with a very

they help me solve my problem in good way, with a very knowledgeable staff,service agent tammy morales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

everything was fine and the staff was very nice as well.

everything was fine and the staff was very nice as well. took my car right away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!