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Eagle Buick GMC, Inc.

(2,569 reviews)
Visit Eagle Buick GMC, Inc.
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday 11:00am–3:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
New (352) 388-3671 (352) 388-3671
Used (866) 544-9370 (866) 544-9370
Service (352) 388-3673 (352) 388-3673

Reviews

(2,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Buick GMC, Inc. from DealerRater.

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Morganne and Scott and everyone in the service department

Morganne and Scott and everyone in the service department were courteous and professional. My reguests were taken care of quickly and ontime with the time that was estimated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service department at Eagle Buick-GMC Inc. It's great to know that our team was courteous, professional, and responsive to your requests. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Eagle Buick-GMC Team

Fast friendly service ease of scheduling and

Fast friendly service ease of scheduling and communication. Will return for any future needs. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your feedback about the fast and friendly service you received at Eagle Buick-GMC Inc. We're delighted to hear that you found it easy to schedule and communicate with us. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

All the employees were very kind and considerate, and the

All the employees were very kind and considerate, and the service was pretty darn quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your kind words about our team's kindness and consideration. It's great to hear that you found our service to be quick. At Eagle Buick-GMC Inc, we strive to provide the best experience possible. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Go out of the way to take care of your concerns and give

Go out of the way to take care of your concerns and give outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We truly appreciate your kind words about the outstanding service at Eagle Buick-GMC Inc. Our team is dedicated to addressing your concerns and ensuring a great experience. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

No bull!

No bull! Straight forward, great place to do business! Everyone I had to deal with was very knowledgeable and great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We're thrilled to hear that you found Eagle Buick-GMC Inc. to be a straightforward and great place to do business. Our team takes pride in being knowledgeable and providing excellent service, and we're glad you had a fantastic experience with us. We look forward to assisting you again! Sincerely, The Eagle Buick-GMC Team

Scott in service was great through the whole process and

Scott in service was great through the whole process and warranty processing. He was constantly in touch with me and the results were great. Couldn’t say enough good things about Scott. Super job.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark, for your wonderful review! We truly appreciate your kind words about our service team, especially regarding the great support you received. It’s always our goal at Eagle Buick-GMC Inc to ensure effective communication and satisfactory results for our customers. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

He is the best!

He is the best! There is no one better to work with than Robert. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience working with Robert at Eagle Buick-GMC Inc. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

No one could explain why we were charged $2000 more than

No one could explain why we were charged $2000 more than internet listed price. We felt we weren't getting the best deal. We thought Hank was a good salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand that discrepancies in pricing can be frustrating, and we appreciate your feedback. We strive to provide transparency in all our transactions at Eagle Buick-GMC Inc. If you would like to discuss this further or look into specific details, please don't hesitate to reach out. Sincerely, The Eagle Buick-GMC Team

Consumer response

It should be illegal to charge more than the internet advertised price on the purchase of a vehicle. We were charged an extra $2000 and then all the taxes and dealer fees.

Consumer response

Yes we are reaching out and want a meeting. Let me know if we need to call for an appointment or if we should just stop into dealership

As someone who is relatively new to the area and

As someone who is relatively new to the area and experienced hurricane damage/flooding the Team could not have been more helpful and understanding. They promised and delivered, I am recommending them to anyone I know looking for vehicle - so don’t hesitate to buy from them, you won’t be sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that our team at Eagle Buick-GMC Inc could support you during such a challenging time. Your recommendation means the world to us, and we appreciate your trust in us. We look forward to serving you and your friends in the future! Sincerely, The Eagle Buick-GMC Team

I drove 3 1/2 hours to this dealership.

I drove 3 1/2 hours to this dealership. They were wonderful. Very helpful, low key and customer oriented. I will drive this distance again to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate you traveling such a distance to visit Eagle Buick-GMC Inc. It's great to hear that you found our team helpful and customer-oriented. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team