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Eagle Buick GMC, Inc.

(2,569 reviews)
Visit Eagle Buick GMC, Inc.
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday 11:00am–3:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
New (352) 388-3671 (352) 388-3671
Used (866) 544-9370 (866) 544-9370
Service (352) 388-3673 (352) 388-3673

Reviews

(2,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Buick GMC, Inc. from DealerRater.

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I’ve always done my business at Eagle Buick, and I cannot

I’ve always done my business at Eagle Buick, and I cannot tell you how professional as well as gracious they’ve always been to me. I love this dealership and believe they will always do you well Dr. Tim Hines.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the 6th vehicle we’ve bought from Eagle Buick and

This is the 6th vehicle we’ve bought from Eagle Buick and I’m sure it won’t be our last! Best dealership in the area! The sales staff, finance department, sales manager and service department are all great. I highly recommend Eagle Buick of Crystal River!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your loyalty as a repeat customer at Eagle Buick-GMC Inc. It’s fantastic to hear that you’ve had great experiences with our sales staff, finance department, sales manager, and service department. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Great kind salespeople.

Great kind salespeople. No pressure to close. Denise on setup is outstanding. Would definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Eagle Buick-GMC Inc. It's fantastic to know that our sales team, especially Denise, made a great impression. We look forward to welcoming you back in the future! Sincerely, The Eagle Buick-GMC Team

Great dealership.

Great dealership. They stand behind their work. Quality workmanship and very caring work staff in the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc. Our service department takes pride in delivering quality workmanship and caring for our customers. We appreciate your support and look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

Scott helped me in service department.

Scott helped me in service department. They changed my transmission on the same day which is absolutely appreciated. Thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that our service department could assist you with your transmission on the same day. Your appreciation means a lot to us at Eagle Buick-GMC Inc. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Wait time was long.

Wait time was long. Over 2 hours. For an oil change. Tried to over sell additional services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand that a long wait time can be frustrating, especially for an oil change. We appreciate your insights regarding our service offerings and will take them into consideration. If you have further concerns or would like to discuss your experience directly, please feel free to reach out to us at Eagle Buick-GMC Inc. Your satisfaction is important to us, and we hope to serve you better in the future. Sincerely, The Eagle Buick-GMC Team

That was the fastest service i've ever had from any

That was the fastest service i've ever had from any dealership thank you so much. I'll come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you experienced the fastest service at Eagle Buick-GMC Inc. We appreciate your support and look forward to welcoming you back next time! Sincerely, The Eagle Buick-GMC Team

Great service advisor and service manager Eagle Buick

Great service advisor and service manager Eagle Buick takes care of the customer every step of the way 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We at Eagle Buick-GMC Inc are thrilled to hear that you had a great experience with our service advisor and service manager. We strive to take care of our customers every step of the way and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Your service is good, but the amount of survey material

Your service is good, but the amount of survey material sucks. More time is spent in you responses than it took to service my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback regarding your experience with Eagle Buick-GMC Inc. We appreciate your acknowledgment of our service quality. We understand that survey materials can sometimes feel overwhelming. Your input is valuable, and we strive to enhance the customer experience while ensuring we gather important insights. If you have any further thoughts or would like to discuss this in detail, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

Good group of people who I've known for years and have

Good group of people who I've known for years and have bought several vehicles from them. Happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your loyalty to Eagle Buick-GMC Inc over the years. It's fantastic to hear that you are happy with your purchase and our team's service. We look forward to assisting you with your future vehicle needs! Sincerely, The Eagle Buick-GMC Team