Reviews
Great People At Nick Nicholas Ford
Had a wonderful buying experience. Eli was patient helpful and kind. He allowed me any time that I needed but was quick and professional it making the buying experience effortless and timely. Everyone around the dealership is friendly and just a fantastic bunch of people. Thanks Guys (and gals) I appreciate all of your hard work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! We're thrilled that Eli could provide helpful, kind service. We always want you to feel comfortable when buying a car. We're glad that you found the right one. Congratulations on the new car and we hope to do business with you again!
Exceptional Customer Service
My Wife decided she couldn't see very well when driving our Lincoln Town Car and she would like to try a mid size SUV. She thought the added height would help her see the road better So weand also make it easier for her to get in and out of parking spots. So we had received an offer from Nick Nicholas Ford in the mail and I called Ana Sims, one of the Sales Reps. for the dealer. I had bought a vehicle from her previously and I was extremely pleased with her service and follow up. I made an appointment with her and at the last minute had to cancel it. I called and made an appointment for the next day and went to the dealership at the appointment time and after a short wait she came out from her office and greeted my wife and I with a big smile and hug. She apologized for the wait and explained that she had a customer and if we desired we could work with her partner Sales Associate Gary Noffsinger as expeditiously as possible due to some other staff being short handed. But Gary was very good for us to work with and we took a couple of test drives in two different Ford Edges and my wife decided she wanted the Titanium model. As the saying goes "a happy wife is a happy life"!!! So we traded the Lincoln Town Car for the Ford Edge Titanium. Needless to say we are thrilled with the new car and we shall continue doing business with Nick Nicholas Ford in Inverness for all our automobile business. Contrary to popular opinions about car sales people working with Ana and Gary was trouble free and without any hiccups Gary and Ana we thank you for your wonderful service and follow up. Sincerely, George and Rosemary Van Teslaar.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate that you shared your car buying experience with us George! We're so happy that you made the decision to come back to us and we are extremely grateful. Congratulations on your new car! The Ford Edge is a great SUV. We know that Ana and Gary work very hard for our customers and we're glad that we could make a deal. We always want you to feel comfortable during the car buying process. We wanted to say thank you again and it was a pleasure doing business with you. We look forward to seeing you again!
Kim is always great to deal with
have bought several vehicles from Kim and have always been totally satisfied.She goes the extra mile to satisfy her customer.I think this is my iffth purchase from Kim.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your fifth purchase? That is fantastic! Your loyalty means so much to us and speaks volumes to our high quality of work. Thank you for continuing to choose us for your vehicle needs. We can't wait for your next visit!
My 2019 F150
The salesman, Adrian “Dee” Knight was fantastic. From start to finish he was friendly, courteous and ensured all our questions were answered. Others in the dealership, which I have used, for several years, are always helpful. This is our third vehicle purchased from Nick Nicolas Ford. This dealership goes above and beyond in its support of Military Veterans.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kenneth, thank you for your great review! Your continued business means a lot to us. We'll be working hard to continue impressing you for your next three vehicles and beyond!
Sales
Joey did an amazing job helping me out finding the car i need. This is my second time getting a car from nick nicholas and having joey as the sales associate i was with. Id recommend this dealership and Joey Valez to other people who are out looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshua, we're glad to hear Joey was such a great help again! We appreciate your kind words and recommendation to others. Congratulations on your new ride!
Great experience
Everyone was super sweet and helpful. I didn’t feel any pressure at all to get any specific car. They helped guide me to the exact one I wanted and explained everything very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the review. The 5 stars are greatly appreciated! It is awesome knowing we were able to help you find just what you were looking for. Enjoy your new car!
Great experience!
Kim is a pleasure to work with! She makes sure she takes into account all your needs and wants and helps you find the perfect car for you. This is my third car I’ve bought from Ford through Kim, and I am always happy driving away with a car I can depend on. I definitely recommend Ford for an effortless, enjoyable car-buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the review, Leanna! It's great to see that Kim was able to make your experience worth 5 stars. Enjoy your new car. We look forward to seeing you again in the future!
A day I won't forget
Well I went to Nicholas Ford to try and lease a car as I had sold my Kia. After I sold that car, I realized that I felt trapped and couldn't go anywhere. I came in to Nick Nicholas with intention to lease a car, but the more I thought about it I came to the conclusion it would be better to buy a car. Your sales person, Kim Williams was the first person I met. She was very efficient and made me feel comfortable. We spent a few hours together. She showed me the Taurus LX, though it was a 2003 it still looked good. We took it out for a trial ride, I drove, and it seemed fine. I am a senior, I did not want a new car, just something small would be great. I only drive around here to shop and keep medical appointments. The Taurus is good for that. Kim was very helpful in explaining every thing in the vehicle. I would recommend Nicholas Ford to anyone that likes great service or attention to buy a vehicle. Bottom line I purchased the Taurus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Kim! We’re glad she could help provide an enjoyable car buying experience for you. Enjoy your Taurus and thank you for choosing Nick Nicholas Ford.
Great experience!
I never felt pressured or hassled. Rex was most helpful with explaining vehicle options and was very professional. Best sales cosultant I have ever dealt with when purchasing a vehicle. You should clone him. :)
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is what we love to hear! I know Rex will be happy to know your experience was worth 5 stars. Enjoy your new car!
Easy process, best & friendly salesperson & staff!
Our salesperson, Michelle Russo, is an awesome woman, she said she would make things happen & she did! We love our truck! Our 3rd purchase at this dealership! We highly recommend seeing our salesperson, Michelle, as well as purchasing your new/used car or truck from this dealership to EVERYONE!!! Thank you, Michelle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to let us know about your recent experience with us! We are so thrilled to hear that Michelle and Dave were able to give you yet another great car buying experience! Congrats on your recent purchase and we can't wait to see you back again - you're a pleasure to work with!