Reviews
Write a reviewGreat Service
Comfortable waiting room while waiting for my vehicle to be serviced. Enjoyed checking out the new vehicles on the floor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Dwayne. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Jimmy Montez - General Manager
Brown dealership
Everyone is so friendly and helpful. Purchased 2 Jeeps and have our service done here as well. The facility was clean and well maintained.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Christopher. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Jimmy Montez - General Manager
great service,hot coffee, cold soda ,nice clean
the service was very prompt , every one was very courteous and pleasant, we noticed how nice and clean the whole building was. someone always stopped to see if we would like anything. will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Glenrose. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Jimmy Montez - General Manager
Perfect!
The salesman asked questions and listened to our needs then took us straight to a vehicle that is perfect for our needs though we would never have considered it. He was friendly, professional, knowledgeable and helpful. He was NOT pushy or overly "slick." We couldn't have asked for a better experience or a better outcome. This is the 4th preowned vehicle we've purchased from a Brown dealership, and they have never disappointed us. I have always been leery of buying used cars and wouldn't consider any other company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Peggy! Our team works hard to keep our customers coming back to Brown Dodge Chrysler Jeep Ram and it's great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, Jimmy Montez - General Manager
Great sales professionals
Emilo Brooks was very helpful and knowledgeable on helping us find the right vehicle for our family and would definitely reconsider him to our friends and family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Joshua. We are very happy to hear that Emilio could be so helpful and knowledgeable during your recent shopping experience with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Jimmy Montez - General Manager
great service, clean facilities
This is attributed to Mr. Rick Torres who has worked with me through the years. Great customers skills, knowledgeable in his field and negotiates the best sale within his capabilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Alfredo! Our team works hard to keep our customers coming back to Brown Dodge Chrysler Jeep RAM and it's great to hear of your continued business. Rick is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, Jimmy Montez - General Manager
Small town service makes you feel special.
Prompt service. No pressure to buy. No salesman on the test drive. Very lighthearted atmosphere. Nice, small town feeling. We will buy here again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Preston, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Brown Dodge Chrysler Jeep Ram commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jimmy Montez - General Manager
Pretty good
Parts came in fast and the staff was friendly. Wasn't expecting my truck to get washed so that was a plus. Thanks again -Oscar
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oscar, it is wonderful to hear that our staff at Brown Dodge Chrysler Jeep Ram was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jimmy Montez - General Manager
Great service
Salesman was very courteous, knowledgeable. This was my second vehicle purchased with same salesman. Very satisfied with the overall process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Jesus. Our team works hard to keep our customers coming back to Brown Dodge Chrysler Jeep Ram and it's great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle. Sincerely, Jimmy Montez - General Manager
Service
Courtesty and professional employees who talked to you and not at you. They reconize you if they see you for oil changes and bringing in new customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anna, thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you. Thank you again and we always look forward to working with you again in the future. Sincerely, Jimmy Montez - General Manager