Reviews
Excellence in Customer Service
My Service Rep., Isaac V. was fabulous. He made sure I got in when I needed to and took great care in making sure he got all the particulars correct as to the nature of my problem. In doing so the service department was able to correct my problem as well letting me know that certain filters needed changing. Because of this we scheduled my wife's vehicle for routine maintenance, a recall and an oil change for this coming weekend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team
Fix the radio when I purchased the car at the radio was...
Fix the radio when I purchased the car at the radio was broken when they put the wrong SIM card in after the third radio it was fixed properly but I'm pleased they fix the problem in the end
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, we're glad we could help you out. Let us know if there is anything else we can do for you. Sincerely, Pearson Nissan of Ocala
Courteous service.
Jimmy Morejon was very friendly and explained how my battery problem would be resolved. After the new battery was installed he my wife and I how it was determined that the battery was bad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. It is glad to hear Jimmy was informative and made your experience a pleasure. Best Regards, Pearson Nissan of Ocala
Excellent service
Jimmy is AWESOME. I only take my care to Pearson because I know that I can trust them. Quality car and happy with Nissan.Great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. It is glad to hear Jimmy made your visit outstanding! We will make sure to pass along these positive comments to Jimmy! Best Regards, Pearson Nissan of Ocala
Excellent service
Jimmy Morejon is an excellent representive for Pearson Nissan. I find Jimmy to be efficient, kind and very patient with his customers. Jimmy is awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review about your recent experience. It is glad to hear Jimmy made your visit truly exceptional. We will make sure to pass along these positive comments to Jimmy! Best Regards, Pearson Nissan of Ocala
Oil change/tire rotation
Every one I encountered was pleasant and helpful. Service was done in the length of time I was advised it would take and I had a great space to work in while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Macquaig & the mechanic who did my work were...
Mr. Macquaig & the mechanic who did my work were polite, informative, & personable. The 2 hour wait time must b expected. I bought my Titan because of the generous warranty, & there was no issue re that. My appointment time was honored, & I left feeling that I had been treated fairly & by competent people who wanted 2 do right by me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are very happy to have provided you with such a positive experience! Best Regards, The Pearson Nissan Team
Isaac
Isaac was very helpful. He took his time to go over everything with my car always taking me in even without a apportionment . He is the best service adviser in Ocala
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We are glad to see Isaac go above and beyond! Best Regards, The Pearson Nissan Team
The service department at pearson Nissan is the best....
The service department at pearson Nissan is the best. Everyone greats you with a smile. And is well mannered. Service advisor Jimmy Morejon is the best, he needs to be recognized for his dedication and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. It is glad to hear Jimmy made your visit outstanding! We will make sure to pass along these positive comments to Jimmy! Best Regards, Pearson Nissan of Ocala
warranty,oil change
Very helpful for work they did....thank you I only wish they had a way of lifting the van for future work on our 2 trucks...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair