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Pearson Nissan of Ocala

(5,249 reviews)
Visit Pearson Nissan of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 341-7684 (888) 341-7684
Used (352) 877-3745 (352) 877-3745
Service (352) 877-3639 (352) 877-3639

Reviews

(5,249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Nissan of Ocala from DealerRater.

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Tire replacement

great price and service when they said it would be done, I compared prices with others and price fit with in my budget . I would hope oil changes would be as rapid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean building and professional setting short wait. I...

Clean building and professional setting short wait. I felt like they listened to me & was not satisfied until I was. Great service & would recommend again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have gotten my oil changed at the dealership multiple...

I have gotten my oil changed at the dealership multiple times before and in addition to the oil change it has always included a car wash. I didn't get my car washed at all. I don't need to come to the dealership for a simple oil change and spend almost 60$ I can do it myself for less than half that or go somewhere else. It's the little things that matter. In addition I felt that the staff overall was less friendly. Not rude but less talkative and definitely bored.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience. It is upsetting to hear you had a negative experience. We would like to learn more about your experience and hope you give us another chance. Sincerely, Pearson Nissan of Ocala

I want to thank you guys so much for all you did to keep...

I want to thank you guys so much for all you did to keep us safe during this Coronavirus I would rate your facility and your personnel higher than a five and much higher than a 10 everyone above their calling a special thanks to Isaac who was very polite understanding a person with listening ability like I said again all in all it was really great thank you for your concern and your safety of your customers when in your facility

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

satisfied

I really needed some work done on my vehicle...and was told what the vehicle needed to keep running at its upmost power,,,so I decided to have work done and now my vehicle runs like a kitten. Giving thanks to Isaac cause he keeps me informed. The service was spot on and I definitely would recommend your organization to my family and friends. Keep up the great work to your staff and mostly to my service guy, Isaac. Thanks for all that you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No Reply

We bought a certified car with scratch on the door-they tried to repair it but it still showed. Calls to the dealer were never returned.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy, pleasant experience!

George was very caring, helpful and cooperative. In lieu of the situation of going out in public, I have a compromised immune system, he made it easy for me to pick up my car after hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying new car.

Cawan was courteous & very helpful. Kept the process moving & I appreciated that. Such a nice young man. He kept me informed every step of the way so I knew what was happening. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zack was very courteous and understanding of my problem....

Zack was very courteous and understanding of my problem. I called late in day and he was able to get me in promptly to fix my problem. Thank you Zack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service manager is very polite and kept me updated on...

The service manager is very polite and kept me updated on the progress of my vehicle. The waiting area is very clean with refreshments available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.