Reviews
Tire replacement
great price and service when they said it would be done, I compared prices with others and price fit with in my budget . I would hope oil changes would be as rapid.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean building and professional setting short wait. I...
Clean building and professional setting short wait. I felt like they listened to me & was not satisfied until I was. Great service & would recommend again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have gotten my oil changed at the dealership multiple...
I have gotten my oil changed at the dealership multiple times before and in addition to the oil change it has always included a car wash. I didn't get my car washed at all. I don't need to come to the dealership for a simple oil change and spend almost 60$ I can do it myself for less than half that or go somewhere else. It's the little things that matter. In addition I felt that the staff overall was less friendly. Not rude but less talkative and definitely bored.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your experience. It is upsetting to hear you had a negative experience. We would like to learn more about your experience and hope you give us another chance. Sincerely, Pearson Nissan of Ocala
I want to thank you guys so much for all you did to keep...
I want to thank you guys so much for all you did to keep us safe during this Coronavirus I would rate your facility and your personnel higher than a five and much higher than a 10 everyone above their calling a special thanks to Isaac who was very polite understanding a person with listening ability like I said again all in all it was really great thank you for your concern and your safety of your customers when in your facility
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
satisfied
I really needed some work done on my vehicle...and was told what the vehicle needed to keep running at its upmost power,,,so I decided to have work done and now my vehicle runs like a kitten. Giving thanks to Isaac cause he keeps me informed. The service was spot on and I definitely would recommend your organization to my family and friends. Keep up the great work to your staff and mostly to my service guy, Isaac. Thanks for all that you did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No Reply
We bought a certified car with scratch on the door-they tried to repair it but it still showed. Calls to the dealer were never returned.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very easy, pleasant experience!
George was very caring, helpful and cooperative. In lieu of the situation of going out in public, I have a compromised immune system, he made it easy for me to pick up my car after hours!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying new car.
Cawan was courteous & very helpful. Kept the process moving & I appreciated that. Such a nice young man. He kept me informed every step of the way so I knew what was happening. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Zack was very courteous and understanding of my problem....
Zack was very courteous and understanding of my problem. I called late in day and he was able to get me in promptly to fix my problem. Thank you Zack.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service manager is very polite and kept me updated on...
The service manager is very polite and kept me updated on the progress of my vehicle. The waiting area is very clean with refreshments available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

