Principle Volvo Cars San Antonio

Went to Volvo SA to check on three different used Mustang GTs. Worked with Greg Whitlock and was treated very courteously and professionally. Greg was very patient while my wife and I test drove all three. The cars were priced reasonably and Greg and staff were still willing to work with me on price. They were also willing to fix a couple of issues on the car I chose even after we agreed on the price. Don't know if I would ever consider a Volvo as my daily driver, but might reconsider because of the pleasant car buying experience at Volvo SA. Not the typical , high pressure, pushy used car dealer.

I love my new S60 Inscription! Daniel was so patient and kind as I was back and forth for several days. I had a payment & budget in mind and they made it happen. I couldn't be happier with the entire experience. Not to mention that this car is a dream to drive!

I dealt with a service consultant by the name of Kevin Nichols and received a very poor level of service from start to finish. He does not return calls, does not respond well to questions, and does not bother to look up records. Instead, he relies solely on his own perception of things and clearly has a tough time listening. He raised his tone of voice on several occasions and made it really clear that he would not be looking into anything further regarding a previous visit with Jim. The details are too lengthy to include but I will say that Kevin did not meet my standards of good or even reasonable customer service. The rudeness, his unwillingness to listen, and lack of interest that he demonstrated convinced me I needed to deal with someone else. Rocco took over shortly after. Rocco listened effectively, looked up all necessary information available systematically, and was able to resolve and explain all items taken care of during my visit without any further issues.

As always, the service was exemplary. I called on Wednesday and discussed the slow start issue with Kelly. She set me up for installation of a new battery for the next day. It was even covered under warranty. While I was there I asked them to take a look at my tires and if they thought I was in need, to give me a quote. I had mentioned that I had recently retired. I was told that my tires had at least 50% life left in them, especially with not having to drive into the city for work. They said I didn't need any for a long time. They could have easily told me I did.

The sales person (Gregory Whitlock) handling our needs was awesome. He made purchasing the automobile very easy. The dealership is in great location. F&I person was a pleasure to work with also.

I have converted over from Japanese cars! Smooth and luxurious ride. Beautiful, classy interior. Powerful engine! I couldn't be happier. My experience with our salesman was excellent and knowledgeable. I'm so happy with our car!!

Couldn't be better. Everyone was very friendly, polite and helpful. I got a free loaner car and didn't have to wait for anything. Highly recommended.

First time buyer at Volvo of San Antonio and the hospitality and first class service I received far exceed my expectations. Ricco was very knowledgeable and friendly. I had very limited time, and Ricco went above and beyond to accommodate me. The process was easy and I was in my new vehicle in no time!

The service advisor, Richard, was very courteous and helpful. He explained the repairs needed and the related cost. Although I did not have an appointment the service department worked my car in and I was provided a loaner car which allowed me to take care of my business and pick my car up the following day. The sales person, Ray Aguilar was very helpful and knowledgeable about the vehicle I was interested in. The purchase process that followed was professionally facilitated by Ray who also made sure I was comfortable during the wait. I will return to see Ray for any future Volvo purchases due to his honest and open approach.

I'm a first time buyer at San antonio volvo. Joel worked with me for months until I found exactly what I wanted and followed up afterwards to make sure I was happy with everything.