Reviews
Write a reviewGreat service
Robichaux Ford had a friendly staff and quick service. They made sure to get me the car and deal I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Robichaux Ford Team
Great service
The different options I had available and how the sales representative gave me all the information I needed and how they reviewed the car before I could finally get it
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Robichaux Ford. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Robichaux Ford Team.
Excellent service
Eric & Jerry are very helpful to me when I come in for service. They look out for that my vehicle is repaired properly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, it's great to know that Eric and Jerry provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robichaux Ford Team.
Excellent Team
Our salesman did such a great job. We could not of asked for a better experience and it all comes from the way Mr. Shane Toups handled everything from the first time we stepped foot on the lot. Great all around person and treats you like a person and not his pay check. Never had an experience as stress free as this one and that is because of the person he is and the way he treats his customers. Thanks to him we no longer dread the purchase of a vehicle and will not go anywhere else but to Robichaux Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brad, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robichaux Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robichaux Ford Team.
Great dealership great sales people
Patrick was a great sales man gave me a good deal on my f150 and gave me more than anybody else for my f250 great customer service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! We will share your compliments with Patrick and please let us know if we can help you with anything else, thanks! Best regards, Robichaux Ford Team
Great service
our sales man Patrick Bulter was very friendly . Was made to feel like we mattered. Overall experience was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith, we appreciate you taking the time to leave us a great review! We are pleased to hear Patrick did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Robichaux Ford Team
It was great!!
Our salesman was really cool and polite and helpful, and everything happened pretty quickly. I also love the car, so thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Robichaux Ford satisfied. We are very appreciative of your 5-star review. If you ever have additional questions or need a service, we are more than happy to lend a hand. Regards, Robichaux Ford Team
New car purchase
The salesman, Jeff was very professional. He took the time to explain the details about the new Escape and answered my questions. He is available whenever I call or stop by answer questions I have as I get accustomed to the new car. A pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know that Jeff was able to show you dedicated and personalized service. we look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Regards, Robichaux Ford Team
Clean Facility
Prompt service and quality work when selling a vechicle need to be sure to completely clean interior I spent 1 whole day cleaning areas of interior.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we are delighted to hear you were treated with prompt service and clean facility. We hope you will give us the opportunity to help you again whenever it's time for your next car. Be well, Robichaux Ford Team
tabitha adams
Quick and friendly service. They are always willing to help you no matter what your problem. We have been going there for many years. Nice hometown dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tabitha and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you for so many years! We truly thank you again for giving us the opportunity. Happy driving! Sincerely, The Robichaux Ford Team