Reviews
A++++ called for oil change and they were able to take my truck the same day. Prompt and excellent service. They checked everything to see if there were other problems they could fix. Very satisfied with service department and very polite tech.
A++++ called for oil change and they were able to take my truck the same day. Prompt and excellent service. They checked everything to see if there were other problems they could fix. Very satisfied with service department and very polite tech.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is amazing! That is why I drive from Houma to Thibodaux! They do a great job!
The service department is amazing! That is why I drive from Houma to Thibodaux! They do a great job!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have never had a problem till this that time they picked up my car for an recall issue and they also provided an oil change when my car was dropped off it was horrible, I just paid for a detail service and after getting my car back they had shells and dirt all over the driver side, looked like someone changed my oil in a limestone yard. The wanted to pick up my vehicle on a day i was going out of town. They have not reached out still
I have never had a problem till this that time they picked up my car for an recall issue and they also provided an oil change when my car was dropped off it was horrible, I just paid for a detail service and after getting my car back they had shells and dirt all over the driver side, looked like someone changed my oil in a limestone yard. The wanted to pick up my vehicle on a day i was going out of town. They have not reached out still
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does recommend this dealer
- Came in for service or repair
As usual, everyone involved in my recent service appointment went above and beyond in their professionalism, attitude and service. Thanks as always
As usual, everyone involved in my recent service appointment went above and beyond in their professionalism, attitude and service. Thanks as always
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a good experience dealing with Robichaux Ford when purchasing and with the service department.
Always a good experience dealing with Robichaux Ford when purchasing and with the service department.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman was very helpful and polite and always kept informed about the process. I would definitely recommend him.
The salesman was very helpful and polite and always kept informed about the process. I would definitely recommend him.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Really hate to write a bad review. The pickup of my truck and delivery back to me was a great option. The truck went for oil change and tire rotation. Well the tire rotation was not done. When I called to ask why, I was told it was not on the work order. Ok that is fine. When the truck was brought back to me, I was told everything checked out fine. So then I brought the truck to someone else’s for the tires rotation. While doing the tire rotation was being done, the mechanic notified me of needing a rear brake job. I am no mechanic if Robichaux Ford mechanic would have done his job, he would have seen that. So their lost on a brake job.
Really hate to write a bad review. The pickup of my truck and delivery back to me was a great option. The truck went for oil change and tire rotation. Well the tire rotation was not done. When I called to ask why, I was told it was not on the work order. Ok that is fine. When the truck was brought back to me, I was told everything checked out fine. So then I brought the truck to someone else’s for the tires rotation. While doing the tire rotation was being done, the mechanic notified me of needing a rear brake job. I am no mechanic if Robichaux Ford mechanic would have done his job, he would have seen that. So their lost on a brake job.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They were very couteous and friendly in their dealings with me.... I was even given a loaner vehicle when my truck wasn't able to be repaired in a timely manner. I would recmmend them highly.
They were very couteous and friendly in their dealings with me.... I was even given a loaner vehicle when my truck wasn't able to be repaired in a timely manner. I would recmmend them highly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman and account staff kept my wife at ease! The service department does a great job.
Salesman and account staff kept my wife at ease! The service department does a great job.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a new Ford Ranger XLT from Robichaux Ford. The sales process went smoothly. The deal was right. And Jeff Guidry the sales rep was a pleasure to work with.
I recently purchased a new Ford Ranger XLT from Robichaux Ford. The sales process went smoothly. The deal was right. And Jeff Guidry the sales rep was a pleasure to work with.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car