Reviews
Robicheaux Ford has an outstanding group of people. It is always a pleasure to do business with them. I am very appreciative of the services they provide.
Robicheaux Ford has an outstanding group of people. It is always a pleasure to do business with them. I am very appreciative of the services they provide.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service used to be GREAT ... but y'all have fallen backwards. It is taking a long time to get my truck repairs. I buy from Robichaux for ONE REASON... your service department has been GREAT through the years. Lately (last 3 months) your Team has allowed delays. Maybe understaffing? Maybe leadership issue? Maybe prople just don's show up for work. I am a business owner and I deal with all these issues.
Service used to be GREAT ... but y'all have fallen backwards. It is taking a long time to get my truck repairs. I buy from Robichaux for ONE REASON... your service department has been GREAT through the years. Lately (last 3 months) your Team has allowed delays. Maybe understaffing? Maybe leadership issue? Maybe prople just don's show up for work. I am a business owner and I deal with all these issues.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Always stress free service, from scheduling to completion of services! Friendly and courteous staff from the service dept. to the sales dept.
Always stress free service, from scheduling to completion of services! Friendly and courteous staff from the service dept. to the sales dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darryl Bailey Is Absolutely The Best Service Manager I Have Ever Had The Pleasure To Be Assisted By. I Think He's So Good They Should Make Him Work All Weekends And Holidays!!
Darryl Bailey Is Absolutely The Best Service Manager I Have Ever Had The Pleasure To Be Assisted By. I Think He's So Good They Should Make Him Work All Weekends And Holidays!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My sales Rep Eden Adams was terrific. She was a genuine and professional. Sales manager Matt Robichaux made the transaction very seamless and smooth.
My sales Rep Eden Adams was terrific. She was a genuine and professional. Sales manager Matt Robichaux made the transaction very seamless and smooth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you were taken care of by Eden and Matt! Thank you for your review and we appreciate your business here at Robichaux Ford!
Very disappointed in my last visit. My car was left for 2 1/2 days but nothing could be found regarding my AC which doesn't always work. Also, I asked for an oil change and it was not done. When Darrell was told that the oil change was not done, he did not offer an apology or even check to see if it could be done on the spot. He just handed me my keys and said nothing. After bringing my car in for about 15 years, I will never step foot in there again. Lynn Landry
Very disappointed in my last visit. My car was left for 2 1/2 days but nothing could be found regarding my AC which doesn't always work. Also, I asked for an oil change and it was not done. When Darrell was told that the oil change was not done, he did not offer an apology or even check to see if it could be done on the spot. He just handed me my keys and said nothing. After bringing my car in for about 15 years, I will never step foot in there again. Lynn Landry
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone from the Service Dept to Sales Dept at Robichaux Ford are very professional and friendly. They are always willing to accommodate your needs!
Everyone from the Service Dept to Sales Dept at Robichaux Ford are very professional and friendly. They are always willing to accommodate your needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’m very pleased with buying my new truck with Robichaux Ford. Non pushy and friendly. This is my third truck from them. Great service as well.
I’m very pleased with buying my new truck with Robichaux Ford. Non pushy and friendly. This is my third truck from them. Great service as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kevin, for taking the time to share your experience here at Robichaux Ford and with your salesperson, Whitney. We appreciate your business!
Friendly staff and service department. Recommend Robichaux Ford. Oil Change and Greased upper and lower ball joints.
Friendly staff and service department. Recommend Robichaux Ford. Oil Change and Greased upper and lower ball joints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you.. We appreciate your business here at Robichaux Ford.
The service at your facility has always been great 5-star. But the last time - I brought my truck in because the tire proessure error popped up on my dashboard and I have an issue with the miles til empty. You kept my truck for about 3 days and no work was done on my truck. Now, I have to bring it back. Kinda frustrating. My phone was not riging when service called me - ????
The service at your facility has always been great 5-star. But the last time - I brought my truck in because the tire proessure error popped up on my dashboard and I have an issue with the miles til empty. You kept my truck for about 3 days and no work was done on my truck. Now, I have to bring it back. Kinda frustrating. My phone was not riging when service called me - ????
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair