Reviews
David was just amazing in helping us thru the process of
David was just amazing in helping us thru the process of buying a car. He has a great fund of knowledge wrt similarities / differences among the various Audi vehicle types and offered accurate comparison with other makes as well. He even spent a few hours after we bought the vehicle to go over all the numerous technology aspects of the car (set up my garage opener / phone etc.). Mr. Hamady was also excellent in helping us make a deal very smoothly. All staff was very couteous and accommodating and I did not feel unduly pressured at any stage to buy. In the end I bought the car as it was the right fit for me and the family. Thank you West Houston team Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I recently purchased a Lexus NX200t from your dealership,
I recently purchased a Lexus NX200t from your dealership, and overall, I am satisfied with the vehicle. However, I have concerns regarding the financing process. Initially, I was offered a 13% APR, but later, I was informed that the rate would only be reduced to 7% if I purchased an extended warranty. I do not wish to buy the extended warranty, as I believe it is an unnecessary expense for me. I would appreciate clarification on why the financing terms were structured this way and whether there are options to secure the lower APR without the warranty purchase. Please let me know how we can resolve this matter.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nirmal, please contact our General Manager at 281-899-3400 so he can assist you.
They were absolutely amazing and so fast.
They were absolutely amazing and so fast. They did things on numbers that were unheard of. I am so excited about my new Audi and they have made a forever customer for now on.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Excellent Customer Service.
Excellent Customer Service. Shariq Husain went above & beyond to provide us a seamless car buying experience. Post sale Service is also commendable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Audi West Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
Pretty easy process, Brian was very servicial and
Pretty easy process, Brian was very servicial and explaining every step and answering all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
I am fully satisfied with the customer service provided
I am fully satisfied with the customer service provided by all the staff at WestAudi. Best of all I got an excellent deal in my new Q5
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
I was on my second leased Audi and the lease was coming
I was on my second leased Audi and the lease was coming in 2025. Elijah Khan called and told me if I turned in my car now that he could put me in a 2025 Audi and keep my payments the same. I hadn't really thought about it but I decided to find out. I left there with a 2025 Audi Q5, same color as my second Audi. So I'm on my third Audi from Audi West Houston and I'm very happy! Elijah was very helpful and professional and I would definitely recommend him to everyone! Everyone that I dealt with were very nice and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
The salesman Saad was great.
The salesman Saad was great. He was a good listener and very helpful and understood our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Great customer service, very knowledgeable and patient.
Great customer service, very knowledgeable and patient. I am recommending this dealership to whoever is looking into purchasing a vehicle. Thank you for a great car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi West Houston! We look forward to your next visit! Take care!
Very welcoming and knowledgeable salesman (Christian)!
Very welcoming and knowledgeable salesman (Christian)! Good inventory on lot. A lot of great options to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so pleased you enjoyed your visit to Audi West Houston! Please don't hesitate to reach out if there's anything additional we can do for you.