Reviews
Service made a real effort to understand the issue I was...
Service made a real effort to understand the issue I was having with my vehicle, going to extra lengths to get the issue sorted. I am pleased with the outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review!
Great service. Very professional. Doug did a great job. I...
Great service. Very professional. Doug did a great job. I will bring my vehicle here for service Very fast and went above and beyond to get the job done. They even found some things I didn’t know were wrong.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I took my Ford Escape for an oil change. Due to...
I took my Ford Escape for an oil change. Due to unexpected delays the service time was longer than usual. My advisor Luis, told me before hand and arranged a Lyft ride home. Excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
Great service, great communications from Doug Johnson,...
Great service, great communications from Doug Johnson, service advisor. Exactly what one expects when taking their vehicle in for diagnostics and repair. Kudos Joe Myers Ford Family!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Marcus in service did an awesome job resolving a...
Marcus in service did an awesome job resolving a recurring air conditioning problem. He kept me very well informed on the required work and status to completion. Ask for him for a smooth experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review!
I just had to return my car b/c the toe was tighten too...
I just had to return my car b/c the toe was tighten too much which caused several issues. I can't prove it but I think after driving my car in that condition my rear tires were ruined. I had to go put two new tires on the rear. I'm so glad I caught this before driving to OKC. If my tires were in that conditions prior than I should have been told about it before leaving the dealership. I bring my vehicle to the dealership because I'm under the impression that I will receive better service. This last experience makes me wonder????? I must end by stating I was so glad to have Brad & Elaine listening to my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Tamara, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.
Good experience with the Advisor, only complaint was...
Good experience with the Advisor, only complaint was there was the scent of diesel fuel on the floorboard after the filter, after the work completed
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Harry, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.
Thank you
Purchased my vehicle at Joe myers in Dec. 2016 and have...
Purchased my vehicle at Joe myers in Dec. 2016 and have been doing my vehicle maintenance since then. Highly recommend to purchase and get your vehicles serviced at Joe Myers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great service. Professional and efficient. Helpful and...
Great service. Professional and efficient. Helpful and respectful. Everything was explained clearly. Price was good. Didn’t try and sell me things I didn’t need. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
Muy buena atención de Luis Acosta muy amable muy cordial....
Muy buena atención de Luis Acosta muy amable muy cordial. Y todo muy bien explicado. Desde que llegué hasta el otro día que fui x mi camioneta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Todos los días nos esforzamos por ser excelentes: las revisiones como la suya siempre son el objetivo. Gracias por tomarse el tiempo de su ocupado día para reconocernos.