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Joe Myers Ford

(5,187 reviews)
Visit Joe Myers Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 766-8479 (877) 766-8479
Used (888) 429-5362 (888) 429-5362
Service (888) 472-4010 (888) 472-4010

Reviews

(5,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Myers Ford from DealerRater.

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This was my first time to bring my vehicle to dealership....

This was my first time to bring my vehicle to dealership. I had a great experience. Wonetta was very helpful. She listened to my concerns. Loved the follow up call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Juan was extremely professional and polite. He explained...

Juan was extremely professional and polite. He explained everything I needed clearly, quoted prices and accurate service times and even walked me to my car when it was ready. This was a much better experience than the last time I visited to have my car serviced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

My service experience was great. The staff were friendly,...

My service experience was great. The staff were friendly, and they were very helpful as well. They were honest and upfront with me. Thank you to the guys and gals over there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Elaine Latham, my service advisor, is excellent at what...

Elaine Latham, my service advisor, is excellent at what she does, she is an asset to Joe Myers Ford service department. Even the pricing is on par.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

My overall experience with the dealership was great....

My overall experience with the dealership was great. Everyone was friendly and helpful and I was in and out quickly. I highly recommend Al Hall. He is fantastic and was truly great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

Joe Myers ford took car of my vehicle in a professional...

Joe Myers ford took car of my vehicle in a professional and effective manner. I will coming back for any future maintenance my vehicle may need. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

A bunch of thieves

Stay away from this dealership and definitely stay away from Greg Martin he is a dirty snake. The management is just as bad and believe me they will lie, cheat and steal from their customers as they did to me! Total nightmare! I did not sleep for weeks after I realized that they cheated me on my trade. Do yourself a favor and don’t buy from this dealership, they are total thieves.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wanda, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact Pat Goldwait at Pgoldwait@joemyersford.com and we will do our best to make this better.

Took My vehicle in and they took care of my problem. The...

Took My vehicle in and they took care of my problem. The service guy was Great. He came by and checked on me every so often

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

NEVER, in my life have I been so disrespected before...

NEVER, in my life have I been so disrespected before today. My husband had sold his Ford F-150 and we were searching for a new truck. On November 2nd I saw a truck listed on the Joe Myers Ford website and proceeded to send it to my husband. That night we drove to the dealership and when we arrived the truck “could not be found” we drove around on a golf cart for 15 minutes in the cold just to be told we needed to come back because they didn’t actually know where the truck was. So, we left and were told to come on Tuesday, which then turned into Wednesday which then turned into Thursday. We were strung a long all week because they were waiting on a part for said truck. We were promised a video as well which was not received until Friday and it was poorly directed to say the least. At this point enough was enough and we told them if the truck wasn’t done by Friday that we would be moving on. Come Friday we were FINALLY able to look at the truck so, we drove to the dealership for the second time and it was completely torn apart. We sat in the waiting area for 45 minutes before it was done. After the test drive and inspection by my husband whom btw works at a dealership himself we decided to purchase the truck. Upon purchasing there were multiple things that were PROMISED to be fixed i.e. the windshield, passenger window, and paint splatters across the tailgate. Upon this discussion we met the pre-owned director Yonatan Arrage whom was very volatile and passive aggressive but our interaction was short. A week went by and they finally got the window in so we dropped the truck off Friday the 20th at 9:00am giving them two full days to fix the things they PROMISED to fix. WE show up around 6:30 today Saturday the 21st to find the passenger window not tinted to match the others, the paint still there, no detail, the truck wasn’t even washed. After a discussion they said they would not be taking the paint off because they couldn’t do it by simply buffing it so that they would not be doing it at all. Of course my husband and I are rightfully frustrated at this point and asked to speak with the pre owned director Yonatan Arrange once again. I have never in my life met a more disrespectful person who was absolutely disgusting towards two people whom bought a vehicle from their dealership. He treated both myself and my husband like we were idiots and spoke down to us. After stating once again that they wouldn’t do what they promised, not letting anyone else speak, and being just plain rude I told him that I didn’t appreciate him treating us like we were idiots so he then yelled “I’m not doing that and I’m not dealing with this” and proceeded to STORM off inside like a child and we never saw him again. To make matters worse my husband attempted to leave and the starter went out to which they also would not replace or even help with even after buying it two weeks ago. Like I said never in my life have I ever met a more volatile, disrespectful, rude, etc person who is so high up in management like Yonatan Arrange. PLEASE never shop there they blatantly do not care about their customers they won’t even try to hide it. I absolutely hate dealerships and this is exactly why. I will proceed to never shop anywhere else besides my husbands dealership. They are awful and horrible people and I hope that nobody else ever gets treated like we did/have. Don’t shop here, they will not do what is right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Myers Ford has great service advisors. My advisor...

Joe Myers Ford has great service advisors. My advisor kept me informed of the status of my repair and delivered my F150 back on the day he quoted. Great experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.