Reviews
Excellent customer service.
Luis Chávez gave excellent customer service and was very efficient and friendly. I had the best experience at this Joe Meyers Ford delearship in Houston, TX.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, and thank you for your feedback! We’re happy to hear about your wonderful experiences with our Luis and our team, and we look forward to helping you out in the future!
Amazing!!
Everyone that my family worked with was absolutely amazing. I didn't have any problems with anything and Robert Martin brought me the exact car I asked for. I'm incredibly pleased!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your outstanding review! It is wonderful to hear that our team treated you with the respect and 5-star service you deserved, and we are so happy to know that Robert was able to find you the exact car you were looking for. It was such a pleasure working with you and we can’t thank you enough for your business. Enjoy your new car, and come back and see us again soon!
Service Dept (recall to repair)
Great Service from Kathrine, I live close by and they provided shuttle service to my house and back to dealership when my car was ready. They are open later hours than most service departments are so that was a big help too.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Craig, thank you for your feedback! We're happy to hear about your outstanding experiences with our service department, and we look forward to helping you out in the future!
Purchase of a new 2016 Ford F-150 XLT
Pavel was quick, courteous, and attentive. While we were waiting for my vehicle to be detailed, he drove over to check to see how much longer it would be. The Customer Service Manager, whose name I forget, was also very cordial and explained everything to us in a way that was easy to understand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the outstanding review, Chris! Our team truly enjoyed working with you and we are so happy to hear that you enjoyed your experience with us. We can't thank you enough for the chance to earn your business, and we wish you all the best with your new truck. Welcome to the family, come back and see us again!
2nd vehicle purchased,good salesman
Repeat customer,had a good experience last time. Every one was friendly. There res)y is no need to go to another dealershipr .good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to write a review of your positive experiences with us, and we can’t thank you enough for your repeat business. It is always a pleasure working with you, and we look forward to your next visit!
New auto purchase
This is second vehicle I purchased with Tony Morgan Tony went above and beyond to help me get the vehicle I wanted He is a great asset to your dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey John, thank you so much for the outstanding review! We are so happy to hear that Tony made your visit fantastic and we can't thank you enough for your loyalty. Our team wishes you all the best with your new vehicle and we hope to have the chance to work with you again. Thank you for choosing Joe Myers Ford!
Best Ever Customer Service!
Charming, Professional, and Caring. Cedric makes you feel that your business is special and unique. Easiest & Best Car Purchase ever! Wonderful asset to Joe Myers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Candi, thank you for your feedback! We’re happy to hear about your outstanding buying experience with Cedric, and we can't thank you enough for the kind words for him. It was such a pleasure working with you and we look forward to helping you out in the future!
oil change, tire rotation
It was great. Truck was finished when promised. Gave me a written estimate for needed work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey David, thank you so much for sharing this with us! We're happy to hear about your top-notch service experience, and we look forward to helping you out in the future!
New '17 Mustang
Was a great experience deal with the people at Joe Myers Ford! No pressure sales, great finance department that worked hard on getting me the best interest rate and deal on financing. Staff was very helpful, very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Kenneth! We truly appreciate the positive feedback on your experience with us. Our team truly enjoyed working with you and we can't thank you enough for your business. We hope you'll share your experience with others, and we look forward to your next visit!
Good service
Great work and great service from Rick. Fast and good with the providing of the rental car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for sharing this with us, David! We are so pleased to hear that Rick made your visit with us fantastic, and we can't thank you enough for your business. It was such a pleasure having you here and we hope to have you back again soon!