Reviews
recall warranty
Irma from service department, was so helpful the time frame for my edge suv repair was accurate definitely will use Randall reed's planet ford for my next service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hector, we thank you for letting us know that Irma and our team tood care of all of your service needs for your Ford Edge. Please let us know if you need anything down the road.
Experience at planet Ford
Mike was a nice guy and worked well with me and my uncle when purchasing a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, we thank you for choosing Planet Ford and letting us know that Mike and our team were helpful. Please do let us know if you need anything down the road.
Planet Ford 59
JT at Planet Ford 59 took excellent care of me and my vehicle. After exhausting my limited expertise on fixing my issue, I took it to JT and within a day he and his team had my truck back to me and running as good as new! Such a relief.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jimmy, thank you for allowing our team at Planet Ford in Humble to help you fix your issue. We are happy to hear that JT and our team had you back and running good as new. Should you need anything down the road, we are here to help!
Maria Colunga
Great service as always. Would recommend to anyone needing service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, this is a great review and we thank you for your feedback and for choosing Planet Ford in Humble. Please let us know if we can ever be of any additional assistance.
Trade in 2016 Truck for 2020 Mustang
Awesome experience trading in my 2016 truck for a 2020 Mustang! So happy with the transaction, and the helpfulness of everyone at the dealership! Guy and Kevin helped take care of me at this visit. Appreciate their assistance! 5 stars! Thanks yall!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Randell Reed Ford
I love going to randell reed Ford they (Juan) an Mr. J.P made my experience go very smooth
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Curtis, we love reading great reviews like this from our wonderful customers at Planet Ford in Humble. We thank you for letting us know that Juan and JP were helpful. Should you need anything down the road, we are here to help.
Great deal and service
Helpful staff that was able to give me the right deal on the vehicle I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, congrats on your vehicle. We thank you for choosing Planet Ford in Humble and letting us know you had a great experience!
Escape
This is the 3rd Escape e have purchased and I love it. The size is perfect, easy to park and handle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sally, Congratulations on your new Ford Escape. We thank you three times over for allowing Planet Ford in Humble to assist with your auto needs. Should you need anything in the future, we're here to help!
Satisfied
Very please with Irma,very friendly and knowledgeable about my F250. Was adviced of other repairs and maintenance needed. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Luciano, we are happy to read you were totally satisfied and that Irma and our Planet Ford in Humble team took care of all of your Ford F-250's service needs. Thank you for the review and please let us know if we can ever be of any additional auto assistance.
Recall service
They performed the repair faster than expected. Very pleased with their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Katherine, Thank you for choosing Planet Ford in Humble for your service matters. We appreciate the opportunity to help you with your auto needs. Should you need anything down the road, we are here to help!