Reviews
Jeff Harder
No complaints, they went above and beyond to meet my needs in this difficult times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, thank you for your five-star feedback! At Planet Ford in Humble, we always strive to go above and beyond. We are happy to hear you experienced just that. Please let us know if you need anything additional.
Ford F 350 repair
Amanda in the service department did a great job getting my truck serviced and repaired in a timely manner. She consistently gives me great service and that's why I keep coming back to Planet Ford for my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, we appreciate you choosing Planet Ford in Humble for your Super Duty truck's service needs. If we can do anything for you down the road, we are always here to help.
Great Experience!
Byron was a good salesman, Stuart made the financing easy, and the after market experience with Yousef and Kevin was friction-less. They have a great team here and they are willing to work with you. Randall Reed was the first place I visited, but I went to a few different dealerships looking for a truck. The quality of good salespeople in the car industry is horrible. I wound up coming back to Randall Reed to make my purchase. You won't have to worry about horrible quality here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, congrats on your new vehicle. We are happy that you chosing Randall Reed's Planet Ford in Humble. We are happy to read Byron, Stuart and our team made the experience easy. Let us know if we can be of any further assistance.
Leah Hernandez
Great service ! Amanda was great and the service tech are all friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leah, thank you for choosing Planet Ford in Humble for your vehicle's service needs. We're happy to read that Amanda and our team was great. If we can do anything for you down the road, please let us know.
services
Pretty good dealership. On arrival I was greeted absolutely fine though good impression. Irma one of the best service advisor I have ever work. Keep me informed thruw out the process. Two thumps up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We give your review two thumbs up, Carlos! Thanks for choosing Planet Ford and sharing your kind review.
Buyer
Very good service, and outstanding customer services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for shaing your review about your visit to Planet Ford in Humble. We're happy to read our team took great care of your auto needs.
Our F150 at Planet Ford Humble Texas
Mocl dod a wpmderful job communicating with us and the recall work was done in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Planet Ford in Humble for your Ford f-150 trucks service needs. We are happy to read that our team did a great job. If we can do anything to further asssit you, please let us know.
Great Service
Great experience I did not have to wait too long. They have a pleasant waiting area as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James and Brenda, thank you for choosing Planet Ford for service and letting us know our team did a great job!
Installation of cabin air filter
In and out quickly. I had the part and they installed it promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Burr, thank you for choosing Planet Ford in Humble and sharing your feedback. We appreciate the opportunity to assist with your automotive needs. We are happy to see that our team had you in and out quickly and you were totally satisfied.
Great service by Jose! Totally worth the buy of our new...
Great service by Jose! Totally worth the buy of our new Ford Explorer and Ford F-250. Would recommend José to other relatives and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car