Reviews
Amazing customer service.
Purchased my second new vehicle in four months from Planet Ford. Had an amazing experience both times. Clennon even pushed the baby for me and most of the staff remembered me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Car Buying Experience Ever!!!
I must say being a female I am really leary of salesmen. As soon as I see one my defense mechanisms kicks in and I go into survivor mode, however the minute Mr Gordon approached me and said "How may I help you?" I relaxed and walked out with a beautiful well-deserved vehicle of my choice!! Thanks Nate!!! Can't recall the financial advisor's name but I must say he was the most pleasant gentleman ever. Planet Ford your Team Rocks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
Nate Gordon is an excellent salesman. He helped us find a car very quickly, at a price we could afford, with no hassle. I appreciate all of his hard work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got exactly what I wanted
I honestly wasn't expecting to buy a car THAT day. I went in though and took a look around, then test drove a used truck. And then I was sold. Nate and Jason both got me set up and then after the usual back and forth, Nate got me set up and financed with some pretty solid terms. I love my truck and I got a great vehicle for a good price ??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had good service from Deb Henson at Planet Ford
I had great service from my sales person Deb Henson she answer my question and made it easy for me. The only problem I had was that the sales manager Emilio was a xxxxxxx in the use lot. Try to talk to him he wasn't haven't had to fight with him to get anything done!!! if it wasn't for Deb I would have went elsewhere....
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience with no pressure.
Found the used car that my daughter was looking for. George Adams Made her first car buying experience smooth and easy. Arranged financing at a very competitive rate. I will definitely recommend the whole team at Planet Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your daughter's first car. We are so happy to hear that you had a wonderful experience. Please do let us know if our team can do anything additional to assist her (or you) down the road.
DON'T GO TO PLANET FORD.
BUT NEEDLESS TO SAY I TURNED IN A LEASE TO A BUY AFTER 9 MONTHS SO I DON'T HAVE 2 DEAL W/YOU AGAIN
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
At Planet Ford, we pride ourselves providing an award-winning experience. If you have any concerns, please e-mail lforgie@planetford.com so that we may assist you further. Thank you for your feedback.
2nd Purchase Same Great Experience
We have purchased our second car from Planet Ford and this time around we were just as impressed as the first! Bill Lynch gave us everything we asked for and his customer service was terrific. I have to say that my previous car buying experiences elsewhere were less than enjoyable. Planet Ford as proven to be a top notch dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing Planet Ford in Spring on I-45 to earn your business, again. We are so happy to hear that Bill and our team were able to help you get the right car at the right price and that it was an enjoyable experience. Do let us know if we can be of any additional assistance.
Easy new car purchase
Planet Ford has a great selection of vehicles. The employees we encountered were very friendly. We especially liked our salesman Francisco Cardenas. Love our new Focus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Ford Focus from Planet Ford in Spring on I-45. We're happy to read that Francisco and our team were able to help you get the right car at the right price and that it was an enjoyable experience. Please let us know if we can be of any additional assistance down the road.
Awesome Experience
My sale guy Colton was awesome! My finance guy Chad was awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase