Reviews
Extraordinary service from Max. He is the best seller I...
Extraordinary service from Max. He is the best seller I have ever worked with. Honest and trustable. he will not push you, he will help you to get the best for you and your family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Roberto, thank you for sharing your Planet Ford in Spring experience and letting us know that Max and our team provided great customer care. If you need anything additional, we are always here to help.
Quick and easy process! 4th purchase from this location...
Quick and easy process! 4th purchase from this location and never any bad experiences! Definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your Planet Ford in Spring experience. We always strive to provide a quick and easy experience. We appreciate your recommendation and your business. Should you need anything additional, we are here to help.
Oneal made this the easiest, smoothest possible sale of...
Oneal made this the easiest, smoothest possible sale of all time, focused on getting me the best possible deal within my budget, my family thanks Planet Ford for their professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What great feedback! Thank you for sharing your Planet Ford in Spring experience and letting us know that Oneal, Chris, and our team made it the easiest, smoothest possible sale. Should you need anything additional, we are here to help.
Relaxed sales experience! O’Neal did an awesome job of...
Relaxed sales experience! O’Neal did an awesome job of helping us through the whole process. And got us a great car and a great deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your great car from Planet Ford in Spring. We thank you for your business and for letting us know that O'neal and our team did a great job assisting with the process. Should you need anything further, please let us know.
Terrence and plant Ford was a great place to buy from. As...
Terrence and plant Ford was a great place to buy from. As a former sales person with vehicles, Terrence stopped to ask us if we needed anything, and from that moment stayed with us answered questions and was wonderful. His rapport was great, he was kind and understanding of our needs and wants. I would recommend Terrence at Plant Ford to anyone and everyone. Thank You Terrence and Plant Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carol, We thank you for choosing Planet Ford in Spring and sharing your great experience. We are happy to read that Terrance, chad and our team provided quality customer care. Should you need anything additional, we are here to help.
I reached out on Cars.com to request information on a...
I reached out on Cars.com to request information on a vehicle, and nobody ever contacted me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Forrest, thank you for reaching out. While we cannot control what happens with Cars.com, we have reported it to that website. If you need additional assistance our team would be happy to help. Please e-mail social@planetford.com. Thank you.
Your locationPlanet Ford20403 I-45, Spring, TX...
Your location Planet Ford 20403 I-45, Spring, TX 77388 Ford dealer NaTasha Taylor 22 points 3 hours ago Do not do business here if you don't want to be lied to. I was offered to reserve a vehicle and sent the buyers order for a vehicle that was already sold! The vehicle had arrived Monday and sold that same day. Through that week I was speaking with Warren Ashford, one of the new car salesman, about putting down the $1000 reservation fee and also bringing in my car to be appraised for a trade in. Warren told me he would be in that Friday at 1p for me to bring in my car to be appraised. Mind you, the vehicle I was in the process of reserving had been sold earlier that week and I was never made aware of it. I emailed Warren on Friday to let him know I was headed up there, which was a 45 minute drive for me. When I got there I let the receptionist know I was there for Warren as well as emailed him. I was 30 minutes early so I asked to have my car appraised while I waited for Warren. They appraised my car and I told them that I would be trading it in for the vehicle I was there to reserve. After the appraisal (Warren still had not shown up) I spoke with another salesman about financing and he was working to get the paperwork in order for Warren. Mind you it is close to 2p at this point. We'll after all that is when they told me the vehicle had been sold the past Monday. I am not upset that the vehicle had been sold as I had yet to put the deposit down. I was upset that Warren Ashford lied to me and stringed me along that entire week knowing the vehicle was no longer available. Then they had the nerve to offer me another one that would be shipped in April. In addition Warren never came to speak to me while I was there, nor did he ever email me to at least apologize for the trouble he caused. I will never do business at Planet Ford again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Terrance Chaisson helped me out with all my needs! He is...
Terrance Chaisson helped me out with all my needs! He is the guy to go to!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you choosing Planet Ford in Spring experience. We're happy to read that Terrance did a great job assising with all of yoru car needs. Should you need anything additional, we are always here to help.
Oneal was by far one of the best car salesman I’ve...
Oneal was by far one of the best car salesman I’ve experienced in the area! He was very knowledgeable, professional, and made sure I was well taken care of. If great customer service is important to you, then I’d recommend doing business with Oneal. You won’t regret it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What fantastic feedback. We thank you for sharing your Planet Ford in Spring experience. We are pleased to read that Oneal and our team were knowledgeable, professional, and made sure you were well taken care of. Please let us know if you ever need anything additional.
Oneal made a painful process not so painful. I really...
Oneal made a painful process not so painful. I really enjoyed working with him and when its time to buy another Ford Ill be giving oneal a call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timothy, we are here to make the buying process as easy and enjoyable as possible at Planet Ford in Spring. We are happy to read that Oneal and our team did just that. If we can be of any additional help, please let us know.