Reviews
This dealership was beautiful and clean and it salesman...
This dealership was beautiful and clean and it salesman was terrific. Very great staff here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, we thank you for your kind feedback. We're happy to read that your Planet Ford in Spring salesperson and our team were terrific and our dealership was clean and beautiful. Should you need anything additional, please let us know.
Bad service deptGave their service department a second...
Bad service dept Gave their service department a second chance after previous bad experiences less promised good service did receive good service on warranty work but next service for the radio warranty work took over two months to get the part service advisor and service directors never would call me back reached out to Ford customer service they got a hold of a service advisor
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It’s the best dealer ask for hilda garsa she is the lady...
It’s the best dealer ask for hilda garsa she is the lady u need to talk to. Thanks you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome service, Hilda Garza was referred to us and she...
Awesome service, Hilda Garza was referred to us and she did an amazing job helping me find my dream truck and making sure everything was in order to keep moving forward. This was my first truck to buy at a dealership and I’m glad I was here at planet Ford and work with Hilda Garza.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fran was immensely helpful. After going to countless used...
Fran was immensely helpful. After going to countless used car lots and "buy here, pay here" lots & being turned down, I was finally referred to Fran by a really good friend of mine. She was honest & persistent. Despite my fiancé's impatience, Fran'Jessica Brown was able to work with her unique credit and financial situation & get her into a car she liked. I can't thank her enough for not giving up & being able to work a deal with us. If you're discouraged about getting some wheels & think it's not possible, get in contact with Fran. She's determined & will MAKE SURE you get into a vehicle. Thank you again Fran!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fran was the absolute best salesperson I’ve ever...
Fran was the absolute best salesperson I’ve ever encountered while purchasing a vehicle. Accommodating
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrance and the Planet Ford team were amazing!!! They...
Terrance and the Planet Ford team were amazing!!! They helped me with my trade and got me off the lot with the truck of my dreams. If you’re getting a truck, go to Planet Ford. If you go to Planet Ford, ask for Terrance!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fran helped me achieve the goal of owning a raptor. She...
Fran helped me achieve the goal of owning a raptor. She has all the tools are your disposal from industry feedback to vehicle knowledge. I will definitely come back to see her when we upgrade my wife’s car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
A great experience they really go extra mile for providing top notch services for your vehicle. Truly 5 star experience working with Allen Poehl at Service Dept.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience and great staff. Terrance was helpful...
Great experience and great staff. Terrance was helpful and good to work with . I would buy there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car