Reviews
Muy buen servicio de parte de el encargado en el...
Muy buen servicio de parte de el encargado en el departamento de servicios estubo dándonos información de cómo estaba avanzado el servicio de nuestra Expedition... gracias
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Varied
Sales - excellent; Body shop - excellent; Quick Service Drive Through - Excellent; After market sales - poor; Service Center - very poor; Finance - fair; Charles Prince is excellent to deal with as is Clennon Preyear
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for letting us know that Charles and Clennon did a good job. We would like to learn more about your concerns. Please message or e-mail social@planetford45.com with the full name associated with your visit, whom you worked with and any additional details. Thank you.
Great deal and NOT a stressful purchase. Comfortable...
Great deal and NOT a stressful purchase. Comfortable setting and really nice waiting areas. William Ballard was awesome! Everyone was friendly and very professional. Again William Ballard was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulation on your new vehicle. We are happy to read you got a great deal and our team at Planet Ford in Spring made it a stress-free experience. Please let us know if we can ever be of any further help. Enjoy your new vehicle!
This was the best time I have ever had at a dealership...
This was the best time I have ever had at a dealership buying a new truck Thanks to all that helped commend plant ford for all they do
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fran is single handedly the BEST sales person I’ve ever...
Fran is single handedly the BEST sales person I’ve ever come across. She made it her mission to not only make sure I was satisfied but my family was satisfied. No matter what obstacles we ran across she did everything she could to put us in the vehicle of our dreams and she did EXACTLY that. She made us feel so comfortable to where we could come to her if we had any questions or concerns. I wish I could rate more than five stars. -Renisha Woodrow
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service was great ! It was super fast and very quick...
The service was great ! It was super fast and very quick to get the work on my vehicle done ! The advisor was very friendly and professional !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and the salesman, James Haba, is a...
Great experience and the salesman, James Haba, is a Godsend! Walked me through every step. He knows what he’s talking about and how to explain it so buyers understand it. I’d definitely buy again and only from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James is a wonderful salesman! He is always willing to...
James is a wonderful salesman! He is always willing to help you find exactly what you’re looking for and takes the time to show you all the options they have to meet your needs! Definitely recommend going to see him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Entire staff was very professional and nice. James was...
Entire staff was very professional and nice. James was very knowledgeable on the different vehicles that I was looking at and helped me pick out the vehicle that was best for my needs and within my budget.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maintenance check
The pickup and delivery of my vehicle arranged by Donald Hansard worked perfectly. Thank you for the prompt and efficient service. Am enjoying my Lincoln MKZ.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair