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Planet Ford 45

(2,469 reviews)
Visit Planet Ford 45
Sales hours: 9:00am to 9:00pm
Service hours: 6:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:30am–6:30pm
Tuesday 9:00am–9:00pm 6:30am–6:30pm
Wednesday 9:00am–9:00pm 6:30am–6:30pm
Thursday 9:00am–9:00pm 6:30am–6:30pm
Friday 9:00am–9:00pm 6:30am–6:30pm
Saturday 9:00am–9:00pm 6:30am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 548-8576 (888) 548-8576
Used (888) 566-5513 (888) 566-5513
Service (281) 377-3852 (281) 377-3852

Reviews

(2,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 45 from DealerRater.

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I just bought a new F.150 from Planet Ford. My experience...

I just bought a new F.150 from Planet Ford. My experience was awesome. Everybody from the lady at the reception desk to the service people were super nice and helpful. My salesman Clennon Preyear was on top of things. He helped me with all the details. This is my 3rd truck from Planet Ford and definitely will not be my last. Thanks for another great experience. The facilities look top shelf too!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your new truck! We thank you for choosing Planet Ford three times over for your truck need. Our team appreciates you sharing your kind feedback. We are happy to read that Clennon and our entire team did a great job.

Traded in 2019 F250 had Death Wobble! Got shafted on...

Traded in 2019 F250 had Death Wobble! Got shafted on price and finance charges! Service men lied about repairs and could not fix 2019! Family almost killed because of death wobble! Conroe dealerships refuses to work on it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to share your feedback. Customer satisfaction is always our top priority. If you have concerns about your vehicle. our team would be happy to look at the truck to address the matter further. Please message social@planetford45.com and let us know if we can do anything further to assist.

First of all I had a great experience with my purchase of...

First of all I had a great experience with my purchase of my Ford Ranger. The service was good and the staff at the service were great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is where I bring my 2013 Lincoln MKS in for all...

This is where I bring my 2013 Lincoln MKS in for all service. Good quality work and fair prices. Will continue using them for all my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best ford dealership only Texas. Will always go there for...

Best ford dealership only Texas. Will always go there for all vehicle purchases Patrick is a great salesman and always done fair deals. The sales manager is great also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nope Nope Nope! If out of state look elsewhere

I thought I was buying an Audi S7 6 days before end of the month. Was told I had to be present to physically sign the documents. (I suggested this wasn’t accurate because I’d never had to do that before when buying out of state.) I’m in Kansas and gave my salesman $4,000 to put down on the car while my lender sent remaining money next day. Following morning I got an email saying car was sold night before to a “walk in customer.” Needless to say I’m pretty unhappy, but of course what does the dealership care? “SORRY FOR THE INCONVENIENCE. We never ran your card Sir.” Maybe they treat their local clientele well, but if you are out of state, give your money to another dealership. Also they tried to double charge me for documentation fees etc. I was gonna just live with it not to lose the car. Little did I know it wouldn’t matter. RUN!!!!! D O NOT SHOP HERE!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I have been a Ford man all my life and I've never had a...

I have been a Ford man all my life and I've never had a bad one. I was tempted only once and bought a Dodge Ram when they first came out. I was a very good truck, but I kept it for less than a year and went back to a Ford F-150. My Ranger will soon be a year old and I love it and hope to drive it many years. The people at Planet are the greatest and have always treated me well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was excellent, all issues attended to and...

Service was excellent, all issues attended to and repaired. Service manager Crystal is AWESOME. Will definitely recommend her AND Planet Ford to my friends. Excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Planet ford is a best dealership in town. Luis and victor...

Planet ford is a best dealership in town. Luis and victor are very helpful and knows in and out of Ford 150's. Best deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New truck

Great dealership! Robert Varela is great salesman. He knows a lot about trucks. Process was very easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new truck. thank you for choosing Planet Ford and letting us know that Robert and our team did a great job. Should you need anything, we are here to help.