Reviews
Write a reviewBuying our new Edge
Our salesman, Chan Mayard, was great. Our finance man, Marcus Ramirez, not so much. He pushed for us to finance our car, saying we could pay it off with our credit card (which I liked because I get points). Ford Credit said I could NOT pay with my credit card. So I just paid it off with a check.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Salesman was great.
Did a great job and was so patience when I had trouble deciding which one I wanted. Lol. Had everything ready before I even signed the paperwork. Great experience will be back when it’s that time again.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best personable experience!
Chan was extremely helpful in making sure I got exactly what I was looking for. He went the extra mile such as setting up my Ford Pass and much more!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth and easy
Chan Mayard is by far the best car salesman that I have ever dealt with. No I take that back he was a Friend that good the job done for me. I will go back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bough new F150 XLT Sport
Went in search of a used vehicle and left with a brand new 2019 F150 XLT Sport. Chan Mayard was very helpful and answered all my questions. I will continue to give Mike Willis Ford by business in the future, and this is coming from a man who has done business with Dodge for the last 19 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New trucks
We had a situation where one of our vehicles had a catastrophic failure, came to Mike Willis Ford and were hooked up with Chan Mayard as a salesman. The man bent over backward to help us out, get us what we needed and ended up buying 2 new vehicles from them, making 5 vehicles purchased from there in 4 years. Their customer service is top notch, I won’t go anywhere else when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!
Great deal and very friendly environment. The entire sale was down over the phone and the truck was delivered to our house that afternoon. I would definitely use them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Will never go anywhere else to purchase a vehicle!
I knew what I was looking for weeks before I decided to go ahead and go into a dealership. I started out at one and of course they had what I wanted but they had one with all the bells and whistles but the price was out of my range and there was things I could live without. So without hesitation I called Mike Willis and spoke With Chan, he said I have what you want and here is what our price is. I immediately left and took the extra 10 min drive over the bridge thru construction and there sat my new new baby 2019 Ford Explore Sport 4wd. She had everything I wanted and needed and the price was right. Chan and the finance team took care of us and got everything right where we needed it to be and I couldn’t be a happier girl. Chan also got to know you as a person not just a sale makes sure that if there is anything you need or if anything come up about your vehicle you call him personally and he will take care of you. Trust me because he has. He will have my business in the future. Thank you Chan Maynard and all the people at Mike Willis
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME!
Found the truck online, purchased a 2015 ford F250. Chan was Super quick, professional and knowledgeable! I highly recommend him. Overall a positive buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome dealership!
OMG!Mike Willis Ford in Sulphur is the place to go to for your next vehicle purchase!The staff is very professional and courteous to me and my family! They helped us after our vehicles and home flooded from Hurricane Harvey!We were in a jam and they came through with helping us find a replacement. I bought three mustangs from them and my brother bought one as well. I can’t say enough about Tyler (TK) who helped us tremendously when we were in great need of transportation! Professional,patient,courteous,compassionate is how I would define TK! Thanks,TK and thank you Mike Willis Ford!!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car