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Mike Willis Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)
Visit Mike Willis Ford
Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–6:00pm
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Willis Ford from DealerRater.

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Awesome service dept. - Thanks Stewart-

awesome service experience. thank you Stewart for treating us so special.. my car was repaired in a timely manner -they said 2 or 3 days and it was 2 days. we were treated like VIP's. Thank you all at Mike Willis Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick lane service department is a joke.

Quick lane service department is a joke. Swollen lug nuts eh? How bout you get the right size socket next time little technician. And quit with the over tightening. I won’t use your service dept which also reflects the lack of integrity on the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Complete waste of time, they must have finance problems

Complete waste of time, they must have finance problems with lenders... only ran ford motor credit, to finance me Its a sham,beware very shady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Consumer response

Very disgusting

Don’t believe anything they say they sure do not stick to

Don’t believe anything they say they sure do not stick to their word all for them and not the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent buying experience.

Excellent buying experience. We were shopping for a used vehicle for our kid that we didn’t feel like we would have to worry about leaving him stranded on the side of the road, but also wasn’t overpriced. We found both at Mike Willis Ford. The salesman listened to what we were looking for and didn’t waste our time showing us vehicles outside of our price range. We settled on a vehicle and they even worked with us on the pricing to ensure we stayed within our budget. Couldn’t be happier with this experience. After having visited other dealers in the area, I have to say the next time I am in the market for a vehicle I do not plan on wasting my time looking at other dealerships and I will go straight to Mike Willis Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chan was Great, kept me updated on my vehicle custom King

Chan was Great, kept me updated on my vehicle custom King Ranch 250 Order always!! And when truck came in he stayed till almost 8 PM and personally delivered me my Papers to Sign and Put the keys in my Hand!! Great Saleman but most importantly even better person! My experience through entire thing was Great from start to Finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chan is my salesman.

Chan is my salesman. He exceeded my expectations on the sale of the truck that fit me. I’ve been a Ram guy for 24 years, but Ford has outdone itself on the F150 Tremor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sales person Chan and his coworkers were really

The sales person Chan and his coworkers were really polite and courteous. Id definitely buy from here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good Service & has just what I’m looking for

Very good Service & has just what I’m looking for everytime I go. If they don’t have it on the lot they will order it and have it in for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

My husband and I were traveling from Texas to Florida for

My husband and I were traveling from Texas to Florida for Christmas vacation, our check engine light came on. We showed up at their service department first thing this morning and they had us on the road by 10:30. They were awesome and went out of their way to help us. Everyone was helpful and friendly. Thank you Tessa and Allison. We appreciate your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.