Reviews
our new 2023 Ford Bronco
No doubt, 5 star experience at All Star Ford! From the first call till the pick up appointment. Everyone was very professional, kind , patient and responsive to us. We had a 12 hours ride from FL, make a trade in and drive back home again. A special thanks goes to Leon, Sounakhon and Lawrence to make this deal happen. Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving the All Star Ford Lincoln Sales Team a five-star rating and review. We are so glad we had the opportunity to succeed in all the requirements needed for a memorable car-buying experience. Thanks for your business.
New car buying couldn't have been better
I bought a new truck here from out of state and the purchase couldn't have gone any smoother. Lee Faist was incredibly helpful negotiating the transaction, dealing with my many questions and concerns, and in completing the purchase. Lee and Donald Reed gave me a great buying experience the day of, from the moment Donald picked me up at the airport, to when I drove away in my new Lightning.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Zaphod. Thank you for taking the time to write your positive review of our Sales Team. Your satisfaction is our top priority here at All Star Ford Lincoln. Please let us know if there’s anything else we can do for you. Congratulations on your Ford F150 Lightning purchase and we wish you many happy miles ahead.
I bought a new truck at All Star from out of state and
I bought a new truck at All Star from out of state and the purchase couldn't have gone any smoother. Lee Faist was incredibly helpful negotiating the transaction, dealing with my many questions and concerns, and in completing the purchase. Lee and Donald Reed gave me a great buying experience the day of, from the moment Donald picked me up at the airport, to when I drove away in my new Lightning. Donald walked me through getting acquainted with the truck, and stayed with me until I left. I wouldn't hesitate to buy a vehicle at All Star Ford again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this amazing 5-star review. We are thrilled to learn that our Sales Team treated you to an awesome car-buying experience from start to finish. We strive to always provide this level of excellence in all that we do here at All Star Ford Lincoln. We hope you enjoy your Ford Lightning. Take care!
Highly recommend!
Sou was super helpful and always made sure I was in the know during the whole process. Everyone involved made the ordering and purchasing of my Bronco easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your Bronco, Lee! We are so thrilled to learn about how wonderful your experience was at All Star Ford Lincoln with our Sales Department. Thank you for taking the time to leave us a 5-star review. We look forward to working with you again in the future.
Satisfied customer, would recommend
Dwight and Barret were great. Super knowledgeable and not pushy on anything. They honored the price and financing options from when I ordered my vehicle last year (delivery took a while due to pandemic and supply shortages). This was one of my biggest concerns coming in, as I know many dealerships are charging market adjustment mark ups on many vehicles due to the current economic climate, even custom ordered vehicles. Luckily, I didn't even have to mention the price protection-Dwight knew to add it and as for the financing, he was able to match it up with what was available at the time I ordered. He was also well versed in the details of the Maverick I got. Barret was great in financing and was willing to work with me through the entire process. If you are looking for a Ford, I'd give this dealer a go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Chris, thank you so much for taking the time to leave a five-star review. All Star Ford Lincoln strives to provide the best service possible and is happy that we put your concerns at ease and honored the price protection for your Ford Maverick. Let us know if we can assist you in the future.
Wonderful Experience
Michael, Mickey, Barret, and Parnell made my car buying experience wonderful. They made us feel like family and confident that we were getting the best info and offer available. Thanks for making my “bus” dreams come true!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ashleigh, we would like to welcome you to the All Star Ford Lincoln family. All parties of our Sales Team played a big part in your car-buying experience. We were happy to get you the bus of your dreams. Let us know if we can do anything to assist you in the future.
Brake Job Rip Off
Called last week to make a appointment to get a brake job done on my f150 the girl tells me 278.00 plus tax. I asked is this for a total brake job she tells me yes after they started the service writer tells me they are only doing back brakes not front so I tell him what I was told he said no that's per axle never again. This is the first time in my life I've paid someone to do brakes on my vehicle I sure am not going to pay someone 600.00 for a brake job that'a not even new rotors such a ripoff they got me once it won't be twicw will not deal with this dealership again and will tell everyone I can about it The service tech was awesome
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henry, We appreciate you sharing your feedback here on Cars.com about your recent interaction. Customer sentiment is meaningful to our staff at All Star Ford Lincoln and we would like to speak with you about your recent brake service for your Ford F-150 and communication with our staff. Can you please email us your preferred contact method so we can discuss this further? Thank you. Customer Relations Manager reviews@allstarautomotive.com
Our very good salesman
Nice clean dealership. Our salesman Sounakhon Nouandy was very good. We are senior citizens and expressed our concerns over Covid and spending too much time inside the dealership. We wore our masks and Sue got us through the purchase very quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, It was our Sales Team's duty to make sure we took care of you during Covid. We are glad to know that your car buying experience was done in a timely manner. Thank you for choosing All Star Ford Lincoln.
Ask for Donald
Purchase my Mustang GT recently from Mr. Donald at Allstar Ford in Prairieville and he made me feel right at home!! Matter of fact everybody did from Donald to Lee in the financing department i was also introduced to other staff members in the service department all in all i had a wonderful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is wonderful to see, Shawn! Thank you for taking the time to share your five-star sales experience with us here at All Star Ford Lincoln. Congratulations on your new Ford Mustang GT!
Best location
Amazing staff,willing to work with you..went in to see what's available and walked out as a new owner...the process was super easy..Tyson was very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cathy, thank you for taking the time to leave a positive review. We are glad to learn you were provided with an excellent experience from our Sales Team here at All Star Ford Lincoln. We hope to see you again soon!