Reviews
Great service, great selection of trucks!
Your dealership, we found not to be a pressure based operation. ENJOYED THAT, not use too that kind of service !!! Thanks again Carroll W Smith
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback, Carroll! Customer satisfaction is our number one priority and I'm glad to hear that you enjoyed your experience with us. Congratulations on your new purchase! Please keep us in mind for your future auto needs as we are always here to assist you. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Horrible Customer Care
I was looking at purchasing a truck from this dealership and I have talked to many dealerships the past few weeks however never been insulted the way I was here by the sales manager. I had 2 immaculate vehicles (even complimented by the sales rep and manager) that I was willing to trade in, only to be insulted when I told him his offers were too low based on what other dealers offered me. This is absolutely not a way to do business with any customer but like he said they are a “small dealer” and most likely will stay that way considering the customer care I was shown. It’s truly a shame because now I won’t even entertain the idea of driving 6 hours to try and negotiate a deal. Thanks Martin Dodge for saving me a trip to a dealership that only is interested in profit.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
New truck
Everyone was very helpful and understanding to our needs. Trade in was fair, excellent price on new truck. Jody was our new vehicle rep and was very knowledgeable and great to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Douglas, thank you for sharing your purchase experience working with Jody and our staff! We are happy that we could be of help. If you need anything else in the future, please feel free to contact us anytime! Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Excellent Service
Quick service and friendly staff. I stopped in for an oil change during lunch last Friday. The Service Rep told me he would have me in and out in 20 minutes. 20 Minutes later I was in my truck headed back to the office.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for stopping by to leave this incredible review, Bradley! Our staff prides itself on providing a fast and friendly service to every customer that comes to our dealership. Please be sure to let us know if we can do anything else to assist you. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Dealership
Very informative and helpful about my situation. Kept me in the loop about the service I was having done and when to expect it to be completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for your awesome feedback, Paul! I'm happy to hear that our staff was very helpful and provided you with progress updates on the work done on your vehicle. Please let us know if you need anything else in the future. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great sales
Debbie and Justin were great to work with ,I drove 880 miles for a specific car and drove out in less than two hours
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the awesome review and for traveling 880 miles do your business, David! I'm glad to hear that you were pleased with your experience working with Debbie and Justin. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Excellent customer service and friendly staff
Everyone from the GM to the salesman to the finance guy at this dealership was very helpful and friendly. I never felt pressured into buying something. Our salesman, Will McCloskey, was great. He knows his trucks and answered all the questions we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this wonderful review of your experience with us, Gary! Will is a dedicated member of our team who commits himself to exceptional service and has a vast knowledge of our models. I'm glad to hear that he was able to help with your purchase. If there is anything more that we can do for you, please don't hesitate to contact us. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great First Time New Car Buy
Joel Trout was a straight forward sales rep who was quick to follow up and went the mile to find financing for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, James! We are happy that we could be of help with your purchase. We appreciate your feedback and we look forward to working with you again in the future. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
best buy new tyruck
it was easy to talk to sales person and they where not push just real freindly and very knowable people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Michael! It's great to hear that our staff was able to provide you with a friendly and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Awesome experience
The process was quick. The salesman & managers were awesome. Laid back, yet professional. They truly care about their customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you and congratulations on your purchase, Kaylee! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to serving you again in the future. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756