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Martin Chrysler Dodge Jeep RAM

(633 reviews)
Visit Martin Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chrysler Dodge Jeep RAM from DealerRater.

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Very fast and pleasant experience!

Sales person was very fast and knowledgeable about the truck and everything went fast and smoothly! It was a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Kathy! It's delightful to hear that our staff was knowledgeable and was able to provide you with such a pleasant purchase experience. We look forward to assisting you again down the road. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

2011 Dodge Ram 1500 Laramie

I have returned to this dealer on a regular basis. They are the best in the Houston area. The 30 minute drive from Kingwood is worth it. They always shoot straight and are very honest. No high pressure to sell you what you don't need. I never have a problem setting appointments and they always have it finished when they have commited to a time. I will continue to go to this dealer and recommend it to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent buying experience!

Very pleasant people and hassle free. Our salesman, Joel, was also very knowledgeable about the vehicle we were purchasing. They have definitely earned our business and we highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Loree, we sincerely appreciate your feedback! I'm glad to hear that we were able to provide you with a pleasant and hassle-free purchase experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great, friendly atmosphere

The facilities were clean and neat. We were greeted quickly and efficiently. All the staff was friendly and helpful. Our sales representative kept on top of our transaction professionally. Was a very down home atmosphere, made you feel like friends instead of just another customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome feedback, Neal! We are happy to hear that you were pleased with our facilities and the service you received from our staff. If there is anything more that we can do, please come back and see us again. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Buying a new vehicle

Billy & Brandy, Has all ways taken care of my wife & myself and thank you. I will allway's buy my vehicle's from Martin Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ronnie, thank you for leaving us this wonderful review! Our team works hard at maintaining top notch customer service and I am glad to hear that Bill and Brandy have always taken care of you and your wife's automotive needs. If you have any further needs, do not hesitate to call or come back in for a visit. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Barry Miller is the Best

Barry Miller is about as good as you can get when it comes to a car salesman making you feel good about your purchases, and that Billy got the best possible interest rate for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new purchase, Angelee! It's great to hear that Barry and Billy were able to help with your purchase and have left such a positive impression on you. We appreciate your feedback and we look forward to working with you again in the future! Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great Service

Courtesy was great. Made me feel important Genuine customer service. Appreciated the non-pushy attitude in purchasing my vehicle. Howie was professional and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new purchase, David! We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Martin Chrysler Dodge Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Family friendly place

Made me feel at home. Went the second mile to make me feel good. Love how family friendly everyone is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the glowing review and congratulations on your new purchase, Samantha! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Definition of customer service

Very attentive staff, they seem genuinely concerned about our issue. They took their time and made certain everything was properly done. Work was completed quickly and effectively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the outstanding feedback, James! We are committed to providing top quality service and every effort is taken to ensure that your expectations are met. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

great service

Brandi Kelley did everything to get me in a vehicle and to stay in my budget. everyone was very friendly which is hard to find anymore

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this excellent feedback, Anita! I am grateful to know that Brandi was so helpful with your purchase. If there is anything else we can do for you please feel free to call or pay us another visit. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756