Reviews
from another Chevrolet dealer
it's not the norm for one dealership to write a review about another dealership . but in this case i had to because the staff at Covet Chevrolet went above and beyond to help . few days a go i called for a dealer trade Kendall was very helpful and friendly so i sent a driver to pickup the truck he drove 500+ miles from new orleans to Hutto just to find that the dealership sales department is closed on Saturday but the service department was open and the staff went above and beyond to help my driver in this bad situation . if this dealership staff did all they can to help another dealer to gain nothing i cant imagine the level of great service they provide the customer ... WOW what a great service from great people at Covert Chevrolet ... thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this awesome review, srantisi! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! - Covert Ford Chevrolet Hutto Team
The Garner family is happy
I have purchased two vehicles from Mark; My wife and Have been pleased with the experience and his process. Mark works extremely hard to earn ones business and he respects ones time and will not tie you up at the dealership all day:)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Covert Ford Chevrolet Hutto. If there is anything more that we can do, please come back and see us again. Take care! - Covert Ford Chevrolet Hutto Team
Buying a vehicle
The worst experience iv ever had.They let me take home a truck for almost 3 month then call me to tell me i couldnt get financed. I had traded in my truck that was paid off they didnt give me what i wanted .So now They want me to bring the truck back and they want to cut me a check .Now i have no vehicle and no way to get anywhere cause they sold my trade in.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Our team has received this review and it’s been acknowledged.
Excellent! From sales to service!
I bought a gently used car from salesman Tom Loth. Best experience I’ve ever had. Brandon in F&I + Cal in service department = GREAT! I will return to Covert Hutto again and again! And I will tell my friends and family and everyone I know just how great Covert in Hutto is!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us feedback on your latest purchasing experience at Covert Ford Chevrolet Hutto. It’s quite an accomplishment to hear that Tom provided you the best car shopping experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. - Covert Ford Chevrolet Hutto Team
Wonderful buying experience
We recently purchased a new Chevrolet truck. Our salesman, Tom Loth was so very helpful, and made sure we got exactly what we were looking for. We definitely will look to buy again from Tom in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Tom and the rest of the Covert Ford Chevrolet Hutto team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Enjoy your new Chevrolet truck! - Covert Ford Chevrolet Hutto Team
60000 mile service
I am very happy with my visit, from Mindy, my service advisor to the maintenance performed on my Silverad 1500. Also wish to thank my shuttle driver, he is always friendly and drives safely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Renee, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Covert Ford Chevrolet Hutto. If there is anything more that we can do, please come back and see us again. Take care! - Covert Ford Chevrolet Hutto Team
Thanks for the customer service
Brought in my wife's 2018 Malibu for service. Very nice people and good customer service. Both Mark and the service advisor did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We really appreciate your business and are so happy that Mark and our service team could provide great service to you and your vehicle. We look forward to serving you again! - Covert Ford Chevrolet Hutto Team
Great Service!
It was easy to schedule my service appointment and customer service was great when I showed up for my oil and filter change. Thank you Covert Hutto service team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mari and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! - Covert Ford Chevrolet Hutto Team
Looking for an honest and good deal - Go to Covert Hutto
Not only do they take care of you during your purchase but the service is awesome. Lad and Cliff make buying a care super easy. Service team works hard to make sure everyone is taken care of with a smile. I love this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Lad and Cliff took care of you and were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - Covert Ford Chevrolet Hutto Team
Best of Service
The service is always 3xcellent at the dealership. However; this last experience was above and beyond. I was told my car would'nt be done until noon, as I was waiting it the lobby and arrived at 7 am. It was done by 10:30 am and I was able to enjoy the rest of my day. Gary us always so peasant to deal with in the service department. Thanks Gary!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. We will share your comments with Gary and the rest of the service team. Please feel free to call or stop by if there's anything else we can do for you. - Covert Ford Chevrolet Hutto Team