Reviews
Excellent Dealership
Friendly, knowledgeable, helpful sales and staff; selection of vehicles; ease of purchase process; Bret took great care of us!! Go see Bret at Covert Hutto for your next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and kind words about Bret! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.
Satisfied!
Excellent service dept. Fell below my expectations briefly when there was a change in service manager - but - now back to the same great service as before. The service dept. @ this dealership is the primary reason we've purchased our last 2 vehicles there. Terry Friend is a very knowledgeable & professional tech while be very friendly & attentive to all my needs any time I need service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Beverly! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!
Mister
My latest experience with Covert Hutto service dept. was to checkout my 2013 F150 and wheel alignment before my extended 60K mile warranty ran out. It only took a few hours to perform the checks and alignment check knowing there were a few jobs in front of me. I was greeted, kept abreast and treated with quality care by Ms Carolyn Smith. I am totally satisfied with my latest experience with Covert Ford in Hutto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, thank you for letting us know about your satisfaction with your recent service experience! We're glad it was a timely and friendly experience for you. We appreciate your business and look forward to your next visit!
Multiple vehicle customer
Our last four purchases have been Chevrolet and we have had great experiences each time. We have purchased our last two from Covert and we will purchase our next one from them as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service from Matt Mahan
Matt Mahan was awesome to work with!! We did almost everything with text and emai . When we got to covert which was Kate in the evening he had my car ready to go. All we had to do was basically sign and go. He made the process of buying my first new car so easy and answered all our questions!! We will recommend that anyone that needs someone that will truly eork with them and go the extra mile to call Matt!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Victor and Tawyna, for choosing us for your recent purchase. We are glad that you had an easy first car buying experience and were able to complete most of it through texting. We hope that you enjoy the new car and will stop back in and see us again next time!
An Excellent Texas Experience
With my recent purchase of a 2017 Ford F-250 Lariat, Chad Cox set a new standard of expectations for car sales. The guy addressed my particular needs and concerns at every step, without hesitation. When the first truck I wanted was too tall to fit into my garage at work, Chad knew immediately that there was another option on the lot, walking right to it from memory. There was no waiting on the sales guy to look it up in the computer here. It was all professionalism and memory. For those not from Texas, there's another reason to shop with Covert Ford in Hutto...sales tax. If you're buying a vehicle in Austin, you're paying 8.25% sales tax. Out here, in the country, it's only 6.25%. That's a 2% discount on the sales price courtesy of the location alone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad that you chose us, Sam, for your new F-250 purchase! It is so great to hear that we were able to set a new standard for car buying and are glad that our team was able to work hard to get you into the perfect truck. Stop back in and see us when it comes time for your first maintenance visit!
First oil change on my new car
First oil change on my new car and it was Free! Thanks to John Lewis for the great service, always a smile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad to hear about your great service experience, PJ! It was great to see you and your vehicle at the dealership and we look forward to working with you again on your next visit!
Service on my Silverado
Terry Friend was great. He quickly had my truck finished. Great personality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great feedback, David! We're thrilled that Terry was so helpful to you.Please let us know if we can be of any further assistance with your truck!
Great sales person
Nick Crawford was great to work with and very patient while I narrowed down my choice of trucks I wanted to purchase. He worked at the Chevy dept but when I decided to purchase a Ford he stayed with me thru the entire process. Thanks for all your help Nick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We're glad that Nick was so helpful to you. He is certainly an asset to our sales team. We appreciate your comments and hope you're loving your new vehicle!
Wonderful service
Jason, was very professional. He listen to my concerns. He explained repairs and which items were covered under warranty. I liked that the customers is always given respect and staff is friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason is a key part of our service team and he will be pleased to hear that you enjoyed working with him, Flora! Thanks for coming to see us and we look forward to seeing you again in the future!