Reviews
Shaking my head
Considering the current market, the impudence and rudeness of this dealership is inexcusable. I am so sorry to have attempted to inquire about a 80k vehicle. Thank you for making me aware of your utter disregard, I will gladly spend my money somewhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dick - While I'm sorry that you're frustrated, at our dealership we do not tolerate the mistreatment of our team. You called our sales associates and receptions foul names and yelled and cursed at me when I tried to assist you. I wish you luck in finding a provider that can better suit your needs. Jason Lynch - New Car Manager - 512-218-5300
1000 thanks to Kenny Robinson, you were great and help me...
1000 thanks to Kenny Robinson, you were great and help me a lot. I thought I wasn’t going to get the Jeep Cherokee but I did, thanks to him yay yay horay horay. Awesome people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a used vehicle from Nyle Maxwell, and found...
I purchased a used vehicle from Nyle Maxwell, and found out after a decently long road trip that the vehicle was VERY out of alignment. This is something that I would assume would be part of a vehicle inspection by the dealer prior to putting it up for sale as this vehicle was represented as a well functioning and safe vehicle. It wasn't. I contacted the dealer to try to get this alignment issue taken care of as it had to be done at the manufacturers dealer. They outright refused to pay for the alignment ($115) since it had bee over a week since purchase. They didn't even offer to pay for half. Nothing. Needless to say that this will be the last time Nyle Maxwell will be getting any business from me, or any and everyone I know or who I can talk to. All over $115
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Service!
My experience with service at Nyle Maxwell has been great. Scheduling is easy and repairs are made quickly and properly. Both of the service advisors are great to deal with, and the cashiers are friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Gary, for reviewing Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor! We're glad to hear that our team impressed you and we look forward to taking care of you during your next service visit!
Nyle Maxwell Dodge Jeep in Taylor Texas
I know with the Pandemic things are bit crazy, but Terry made sure I was taken care of quickly. He showed me what needed to be fixed and had the parts there quickly. I knew the service department was pretty full the Saturday I brought it in, but Terry worked me in. I dropped off the car and Brian said he would make sure it was taken care of since he was working that day. Brian was amazing because he made sure it was completed on time and everything was correct. I will never take my car anywhere else to be fixed!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, thank you for taking the time to leave us a review! We are so glad Terry and Brian took good care of you and your vehicle here at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!
Superb customer service
Jose provided excellent customer service at Nyle Maxwell in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle, price range and payments. He went above and beyond to help my family find the vehicle that met our needs. I will definitely recommend Jose to friends and family and I look forward to working with him and Nyle Maxwell Taylor in the future. Everyone was friendly from the moment we walked in the door. Thank you for serving my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andree, thank you for taking the time to leave us a review! Jose is an excellent member of our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, and we couldn't be more proud to know that he provided the exemplary customer service we strive for here. We will certainly let him know that you appreciate his help, and we look forward to working with you and your family again sometime!
Jose provided excellent customer service at Nyle Maxwell...
Jose provided excellent customer service at Nyle Maxwell in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle, price range and payments. He went above and beyond to help my family find the vehicle that met our needs. I will definitely recommend Jose to friends and family and I look forward to working with him and Nyle Maxwell Taylor in the future. Thank you for serving my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Howard oswell
They had friendly people and were really nice, answered all my questions. I had some very outrageous requests to see if they had some good show of character and they did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Henry, thank you for the review! It was our pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, and we hope to see you again sometime!
Nyle Maxwell Taylor: Preston sold us two cars this week...
Nyle Maxwell Taylor: Preston sold us two cars this week and took care of our every need. He was patient and pays attention to the details to make sure we were very happy. We are! Nyle Maxwell Taylor has an outstanding service department and that is what has brought us back. Thank you Preston!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nyle Maxwell of Taylor is definitely your to go to...
Nyle Maxwell of Taylor is definitely your to go to dealership.. Our salesman Rocky went above and beyond in making our new 2020 Jeep purchase a pleasure to do business. This is a great dealership and I will recommend them to all our family and friends. Thank you to all the staff at Nyle Maxwell for making this purchase so pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car